{"id":1005126,"date":"2025-06-03T15:17:12","date_gmt":"2025-06-03T15:17:12","guid":{"rendered":"https:\/\/shop.alientools.com\/?page_id=5126"},"modified":"2026-02-15T12:30:38","modified_gmt":"2026-02-15T20:30:38","slug":"legal-information","status":"publish","type":"page","link":"https:\/\/shop.alien-tools.com\/de-de\/legal-information\/","title":{"rendered":"Rechtliche Informationen"},"content":{"rendered":"\n\n\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-tabs--label-0\" data-index=\"0\" aria-selected=\"true\" aria-controls=\"fl-tabs--panel-0\" aria-expanded=\"true\" role=\"tab\" tabindex=\"0\">\t\t\t\tImprint\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-tabs--label-1\" data-index=\"1\" aria-selected=\"false\" aria-controls=\"fl-tabs--panel-1\" aria-expanded=\"false\" role=\"tab\" tabindex=\"0\">\t\t\t\tTerms and Conditions\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-tabs--label-2\" data-index=\"2\" aria-selected=\"false\" aria-controls=\"fl-tabs--panel-2\" aria-expanded=\"false\" role=\"tab\" tabindex=\"0\">\t\t\t\tPrivacy Policy\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-tabs--label-3\" data-index=\"3\" aria-selected=\"false\" aria-controls=\"fl-tabs--panel-3\" aria-expanded=\"false\" role=\"tab\" tabindex=\"0\">\t\t\t\tCookie Policy\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-tabs--label-4\" data-index=\"4\" aria-selected=\"false\" aria-controls=\"fl-tabs--panel-4\" aria-expanded=\"false\" role=\"tab\" tabindex=\"0\">\t\t\t\tReturn Policy\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-tabs--label-5\" data-index=\"5\" aria-selected=\"false\" aria-controls=\"fl-tabs--panel-5\" aria-expanded=\"false\" role=\"tab\" tabindex=\"0\">\t\t\t\tShipping Information\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-tabs--label-6\" data-index=\"6\" aria-selected=\"false\" aria-controls=\"fl-tabs--panel-6\" aria-expanded=\"false\" role=\"tab\" tabindex=\"0\">\t\t\t\tPayment Options\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-tabs--label-7\" data-index=\"7\" aria-selected=\"false\" aria-controls=\"fl-tabs--panel-7\" aria-expanded=\"false\" role=\"tab\" tabindex=\"0\">\t\t\t\tALF Program\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-tabs--label-8\" data-index=\"8\" aria-selected=\"false\" aria-controls=\"fl-tabs--panel-8\" aria-expanded=\"false\" role=\"tab\" tabindex=\"0\">\t\t\t\tA.A.A. Affiliate Program\t\t\t\t<\/a>\n\t\t\t\t\t\tImprint\n\t\t\t\t\t\t\t\t\t\t\t<strong data-start=\"44\" data-end=\"83\">Website operator \/ Service provider<\/strong><br data-start=\"83\" data-end=\"86\" \/><strong data-start=\"86\" data-end=\"104\">AlienTools LLC<\/strong>\n<strong data-start=\"144\" data-end=\"164\">Business address<\/strong><br data-start=\"164\" data-end=\"167\" \/>522 W Riverside Ave Ste N<br data-start=\"192\" data-end=\"195\" \/>Spokane, WA 99201<br data-start=\"212\" data-end=\"215\" \/>United States\n<strong data-start=\"268\" data-end=\"279\">Contact<\/strong><br data-start=\"279\" data-end=\"282\" \/>Phone: +1 520-216-4410 <br data-start=\"342\" data-end=\"345\" \/>Email: <a rel=\"noopener\" data-start=\"352\" data-end=\"371\">info@alientools-us.test<\/a> <br data-start=\"409\" data-end=\"412\" \/>(Alternate email: <a rel=\"noopener\" data-start=\"463\" data-end=\"483\">info@alien-tools.com<\/a>)\n\t\t\t\t\t\tTerms and Conditions\n\t\t\t\t\t\t\t\t\t\t\t<article dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:56768ee2-87d5-41bb-afb0-46d6a16ae56a-3\" data-testid=\"conversation-turn-8\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<\/article>\n<article dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:56768ee2-87d5-41bb-afb0-46d6a16ae56a-5\" data-testid=\"conversation-turn-12\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<strong data-start=\"0\" data-end=\"81\">General Terms and Conditions (GTC) with Customer Information &#8211; AlienTools LLC<\/strong>\n<h3 data-start=\"83\" data-end=\"104\">Table of Contents<\/h3>\n<ol data-start=\"105\" data-end=\"473\">\n<li data-start=\"105\" data-end=\"130\">\nScope of application\n<\/li>\n<li data-start=\"131\" data-end=\"171\">\nOffers and performance descriptions\n<\/li>\n<li data-start=\"172\" data-end=\"220\">\nOrdering process and conclusion of contract\n<\/li>\n<li data-start=\"221\" data-end=\"251\">\nPrices and shipping costs\n<\/li>\n<li data-start=\"252\" data-end=\"290\">\nDelivery and product availability\n<\/li>\n<li data-start=\"291\" data-end=\"314\">\nPayment modalities\n<\/li>\n<li data-start=\"315\" data-end=\"338\">\nRetention of title\n<\/li>\n<li data-start=\"339\" data-end=\"367\">\nWarranty and guarantees\n<\/li>\n<li data-start=\"368\" data-end=\"382\">\nLiability\n<\/li>\n<li data-start=\"383\" data-end=\"416\">\nSaving of the contract text\n<\/li>\n<li data-start=\"417\" data-end=\"473\">\nJurisdiction, applicable law, contractual language\n<\/li>\n<\/ol>\n<hr data-start=\"475\" data-end=\"478\" \/>\n<h2 data-start=\"480\" data-end=\"506\">1. Scope of application<\/h2>\n<strong data-start=\"508\" data-end=\"516\">1.1.<\/strong> For the business relationship between <strong data-start=\"555\" data-end=\"573\">AlienTools LLC<\/strong>, 522 W Riverside Ave Ste N, Spokane, WA 99201, USA, phone <strong data-start=\"632\" data-end=\"651\">+1 520-216-4410<\/strong>, e-mail <strong data-start=\"660\" data-end=\"683\"><a rel=\"noopener\" data-start=\"662\" data-end=\"681\">info@alientools-us.test<\/a><\/strong> (alternate: <strong data-start=\"696\" data-end=\"720\"><a rel=\"noopener\" data-start=\"698\" data-end=\"718\">info@alien-tools.com<\/a><\/strong>) (hereinafter referred to as &#8222;Seller&#8220;) and the customer (hereinafter referred to as &#8222;Customer&#8220;), the following General Terms and Conditions shall apply exclusively in the version valid at the time of the order.\n<strong data-start=\"971\" data-end=\"979\">1.2.<\/strong> You can contact our customer service for questions and complaints on weekdays from <strong data-start=\"1063\" data-end=\"1085\">9:00 AM to 6:00 PM<\/strong> by phone <strong data-start=\"1095\" data-end=\"1114\">+1 520-216-4410<\/strong> or by e-mail at <strong data-start=\"1131\" data-end=\"1154\"><a rel=\"noopener\" data-start=\"1133\" data-end=\"1152\">info@alientools-us.test<\/a><\/strong> (alternate: <strong data-start=\"1167\" data-end=\"1191\"><a rel=\"noopener\" data-start=\"1169\" data-end=\"1189\">info@alien-tools.com<\/a><\/strong>).\n<strong data-start=\"1233\" data-end=\"1254\">1.3. Definitions.<\/strong><br data-start=\"1254\" data-end=\"1257\" \/>A <strong data-start=\"1259\" data-end=\"1271\">consumer<\/strong> is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession. A <strong data-start=\"1414\" data-end=\"1450\">business customer \/ entrepreneur<\/strong> is a natural or legal person or a legally capable partnership who, when concluding the contract, acts in the exercise of their trade, business, or profession.\n<strong data-start=\"1611\" data-end=\"1619\">1.4.<\/strong> Deviating, conflicting, or supplementary terms of the Customer shall not become part of the contract unless the Seller expressly agrees to their validity.\n<hr data-start=\"1776\" data-end=\"1779\" \/>\n<h2 data-start=\"1781\" data-end=\"1822\">2. Offers and performance descriptions<\/h2>\n<strong data-start=\"1824\" data-end=\"1832\">2.1.<\/strong> The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order. Performance descriptions in catalogs and on the Seller&#8217;s websites do not constitute an assurance or guarantee unless explicitly stated.\n<strong data-start=\"2099\" data-end=\"2107\">2.2.<\/strong> All offers are valid while supplies last, unless otherwise stated for the respective product. Errors and omissions are reserved.\n<hr data-start=\"2238\" data-end=\"2241\" \/>\n<h2 data-start=\"2243\" data-end=\"2292\">3. Ordering process and conclusion of contract<\/h2>\n<strong data-start=\"2294\" data-end=\"2302\">3.1.<\/strong> The Customer can select products from the Seller&#8217;s assortment without obligation and collect them via the <strong data-start=\"2409\" data-end=\"2426\">[Add to cart]<\/strong> button in a shopping cart. Within the shopping cart the product selection can be changed (e.g., removed). Afterwards, the Customer can proceed to the end of the ordering process via the <strong data-start=\"2613\" data-end=\"2638\">[Proceed to Checkout]<\/strong> button.\n<strong data-start=\"2648\" data-end=\"2656\">3.2.<\/strong> By clicking the <strong data-start=\"2673\" data-end=\"2692\">[Confirm Order]<\/strong> button, the Customer submits a binding offer to purchase the goods in the shopping cart. Before submitting the order, the Customer can change and view the data at any time, return to the shopping cart using the browser function &#8222;back&#8220;, or cancel the order process as a whole. Required fields are marked with an asterisk (*).\n<strong data-start=\"3019\" data-end=\"3027\">3.3.<\/strong> The Seller then sends the Customer an automatic acknowledgment of receipt by e-mail in which the Customer&#8217;s order is listed again and which the Customer can print using the &#8222;print&#8220; function (order confirmation\/receipt). The automatic acknowledgment of receipt only documents that the order has been received by the Seller and does not constitute acceptance. The contract is concluded only when the Seller dispatches the ordered product to the Customer within 2 days or confirms acceptance to the Customer within two days by a separate e-mail (order confirmation) or by sending the invoice.\n<strong data-start=\"3619\" data-end=\"3652\">3.4. Prepayment (if offered).<\/strong> If the Seller allows prepayment, the contract is concluded when the Seller provides the payment details and requests payment. If payment has not been received by the Seller within 10 calendar days after the order has been placed, the Seller is entitled to withdraw from the contract with the consequence that the order is cancelled and the Seller has no delivery obligation. The item will be reserved for 10 calendar days.\n<hr data-start=\"4077\" data-end=\"4080\" \/>\n<h2 data-start=\"4082\" data-end=\"4113\">4. Prices and shipping costs<\/h2>\n<strong data-start=\"4115\" data-end=\"4123\">4.1.<\/strong> All prices stated on the Seller&#8217;s website are shown in <strong data-start=\"4179\" data-end=\"4186\">USD<\/strong>, unless stated otherwise. Any applicable taxes (e.g., sales tax) and duties may depend on the delivery destination and will be shown during checkout where required.\n<strong data-start=\"4353\" data-end=\"4361\">4.2.<\/strong> In addition to the stated prices, the Seller charges shipping costs for delivery. Shipping costs are clearly communicated to the Customer on a separate information page and during the ordering process.\n<hr data-start=\"4565\" data-end=\"4568\" \/>\n<h2 data-start=\"4570\" data-end=\"4609\">5. Delivery and product availability<\/h2>\n<strong data-start=\"4611\" data-end=\"4619\">5.1.<\/strong> If advance payment is agreed, delivery will be made upon receipt of the invoice amount.\n<strong data-start=\"4709\" data-end=\"4717\">5.2.<\/strong> Should delivery of the goods fail due to reasons attributable to the Customer despite three delivery attempts, the Seller may withdraw from the contract. Any payments made will be reimbursed to the Customer without undue delay.\n<strong data-start=\"4947\" data-end=\"4955\">5.3.<\/strong> If the ordered product is not available because the Seller, without fault, is not supplied with this product by its supplier, the Seller may withdraw from the contract. In this case, the Seller will inform the Customer immediately and, if necessary, propose delivery of a comparable product. If a comparable product is not available or the Customer does not wish to receive a comparable product, the Seller will immediately reimburse the Customer for any consideration already provided.\n<strong data-start=\"5444\" data-end=\"5452\">5.4.<\/strong> Customers are informed of delivery times and delivery restrictions (for example, restrictions on deliveries to specific countries) on a separate information page and\/or within the respective product description.\n<hr data-start=\"5666\" data-end=\"5669\" \/>\n<h2 data-start=\"5671\" data-end=\"5695\">6. Payment modalities<\/h2>\n<strong data-start=\"5697\" data-end=\"5705\">6.1.<\/strong> The Customer can choose from the available payment methods within the framework and prior to the completion of the order process. Customers will be informed about the available methods on a separate information page and\/or during checkout.\n<strong data-start=\"5947\" data-end=\"5955\">6.2.<\/strong> If payment by invoice is offered, payment must be made within 30 days after receipt of the goods and the invoice. For all other payment methods, payment must be made in advance without deduction.\n<strong data-start=\"6153\" data-end=\"6161\">6.3.<\/strong> If third parties are charged with payment processing (e.g., PayPal), their terms and conditions apply.\n<strong data-start=\"6266\" data-end=\"6274\">6.4.<\/strong> If the due date of payment is determined according to the calendar, the Customer is in default by missing this date. In this case, the Customer shall pay statutory default interest.\n<strong data-start=\"6458\" data-end=\"6466\">6.5.<\/strong> The Customer&#8217;s obligation to pay default interest does not preclude the Seller from asserting further damages caused by default.\n<strong data-start=\"6597\" data-end=\"6605\">6.6.<\/strong> The Customer is only entitled to set-off if counterclaims are legally established or recognized by the Seller. The Customer can only exercise a right of retention as long as the claims result from the same contractual relationship.\n<hr data-start=\"6839\" data-end=\"6842\" \/>\n<h2 data-start=\"6844\" data-end=\"6868\">7. Retention of title<\/h2>\nThe delivered goods remain the property of the Seller until full payment has been received.\n<hr data-start=\"6963\" data-end=\"6966\" \/>\n<h2 data-start=\"6968\" data-end=\"6997\">8. Warranty and guarantees<\/h2>\n<strong data-start=\"6999\" data-end=\"7007\">8.1.<\/strong> Warranty rights are governed by statutory law.\n<strong data-start=\"7056\" data-end=\"7064\">8.2.<\/strong> A guarantee for goods supplied by the Seller exists only if it has been expressly granted. Customers are informed about warranty\/guarantee conditions before placing an order and\/or in the relevant product information.\n<hr data-start=\"7284\" data-end=\"7287\" \/>\n<h2 data-start=\"7289\" data-end=\"7304\">9. Liability<\/h2>\n<strong data-start=\"7306\" data-end=\"7314\">9.1.<\/strong> The following exclusions and limitations of liability apply to the Seller&#8217;s liability for damages, without prejudice to other statutory requirements.\n<strong data-start=\"7466\" data-end=\"7474\">9.2.<\/strong> The Seller is liable without limitation if the cause of the damage is based on intent or gross negligence.\n<strong data-start=\"7583\" data-end=\"7591\">9.3.<\/strong> Furthermore, the Seller is liable for slightly negligent breach of essential obligations, the breach of which jeopardizes the purpose of the contract, or for breach of obligations which make proper performance of the contract possible and on which the Customer regularly relies. In this case, the Seller is only liable for the foreseeable, contract-typical damage. The Seller is not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.\n<strong data-start=\"8087\" data-end=\"8095\">9.4.<\/strong> The above limitations of liability do not apply in case of injury to life, body, or health; for defects after assumption of a guarantee regarding quality; and in the case of fraudulently concealed defects. Mandatory liability under product liability laws remains unaffected.\n<strong data-start=\"8372\" data-end=\"8380\">9.5.<\/strong> If the liability of the Seller is excluded or limited, this also applies to the personal liability of employees, representatives, and vicarious agents.\n<hr data-start=\"8534\" data-end=\"8537\" \/>\n<h2 data-start=\"8539\" data-end=\"8573\">10. Saving of the contract text<\/h2>\n<strong data-start=\"8575\" data-end=\"8584\">10.1.<\/strong> The Customer can print the contract text before submitting the order by using the print function of the browser in the last step of the order.\n<strong data-start=\"8729\" data-end=\"8738\">10.2.<\/strong> The Seller also sends the Customer an order confirmation with all order data to the e-mail address specified by the Customer. Where a customer account exists, the Customer may be able to view placed orders in the profile\/account area. The Seller stores the contract text but does not make it available publicly on the internet.\n<hr data-start=\"9068\" data-end=\"9071\" \/>\n<h2 data-start=\"9073\" data-end=\"9130\">11. Jurisdiction, applicable law, contractual language<\/h2>\n<strong data-start=\"9132\" data-end=\"9141\">11.1.<\/strong> Jurisdiction and place of performance shall be the place of business of the Seller if the Customer is a merchant\/business customer, a legal person of public law, or a public special fund, unless mandatory law provides otherwise.\n<strong data-start=\"9372\" data-end=\"9381\">11.2.<\/strong> The contract shall be governed by the laws of the <strong data-start=\"9432\" data-end=\"9460\">State of Washington, USA<\/strong>, excluding conflict-of-law rules and excluding the UN Convention on Contracts for the International Sale of Goods (CISG), to the extent permitted. For consumers, mandatory consumer protection provisions of the country of habitual residence remain unaffected.\n<strong data-start=\"9721\" data-end=\"9730\">11.3.<\/strong> Contractual language is <strong data-start=\"9755\" data-end=\"9766\">English<\/strong>.\n<\/article>\n\t\t\t\t\t\tPrivacy Policy\n\t\t\t\t\t\t\t\t\t\t\t<h2 data-start=\"0\" data-end=\"73\">Privacy Policy &#8211; AlienTools LLC (alientools-us.test \/ shop.alien-tools.test)<\/h2>\n<strong data-start=\"75\" data-end=\"92\">Last updated:<\/strong> February 15, 2026\nThis Privacy Policy explains how <strong data-start=\"145\" data-end=\"163\">AlienTools LLC<\/strong> (&#8222;AlienTools,&#8220; &#8222;we,&#8220; &#8222;us&#8220;) collects, uses, discloses, and protects personal information when you visit <strong data-start=\"267\" data-end=\"285\">alientools-us.test<\/strong> and\/or purchase from <strong data-start=\"307\" data-end=\"330\">shop.alien-tools.test<\/strong> (together, the &#8222;Site&#8220;).\n<hr data-start=\"394\" data-end=\"397\" \/>\n<h3 data-start=\"399\" data-end=\"429\">1) Who we are (Controller)<\/h3>\n<strong data-start=\"431\" data-end=\"449\">AlienTools LLC<\/strong><br data-start=\"449\" data-end=\"452\" \/>522 W Riverside Ave Ste N<br data-start=\"477\" data-end=\"480\" \/>Spokane, WA 99201<br data-start=\"497\" data-end=\"500\" \/>United States<br data-start=\"513\" data-end=\"516\" \/>Phone: +1 520-216-4410<br data-start=\"538\" data-end=\"541\" \/>Email: <a rel=\"noopener\" data-start=\"548\" data-end=\"567\">info@alientools-us.test<\/a>\nIf you have questions about this Privacy Policy or our data practices, contact us using the details above.\n<hr data-start=\"715\" data-end=\"718\" \/>\n<h3 data-start=\"720\" data-end=\"750\">2) What this policy covers<\/h3>\nThis Privacy Policy applies to personal information we collect when you:\n<ul data-start=\"825\" data-end=\"1115\">\n<li data-start=\"825\" data-end=\"843\">\nbrowse the Site,\n<\/li>\n<li data-start=\"844\" data-end=\"864\">\ncreate an account,\n<\/li>\n<li data-start=\"865\" data-end=\"911\">\nplace an order or attempt to place an order,\n<\/li>\n<li data-start=\"912\" data-end=\"953\">\ncontact support or communicate with us,\n<\/li>\n<li data-start=\"954\" data-end=\"1013\">\nsubscribe to marketing communications (e.g., newsletter),\n<\/li>\n<li data-start=\"1014\" data-end=\"1115\">\nparticipate in programs such as affiliate\/referral or partner programs (where offered on the Site).\n<\/li>\n<\/ul>\nIt does not cover third-party websites or services you may access via links on the Site. Those third parties have their own privacy policies.\n<hr data-start=\"1260\" data-end=\"1263\" \/>\n<h3 data-start=\"1265\" data-end=\"1303\">3) Personal information we collect<\/h3>\nWe collect personal information in three main ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.\n<h4 data-start=\"1468\" data-end=\"1505\">A. Information you provide to us<\/h4>\nDepending on how you use the Site, you may provide:\n<ul data-start=\"1558\" data-end=\"2071\">\n<li data-start=\"1558\" data-end=\"1676\">\n<strong data-start=\"1560\" data-end=\"1593\">Identity and contact details:<\/strong> name, email, phone number, billing\/shipping address, company name (if applicable).\n<\/li>\n<li data-start=\"1677\" data-end=\"1807\">\n<strong data-start=\"1679\" data-end=\"1699\">Account details:<\/strong> username\/login credentials (passwords are stored in encrypted\/hashed form where supported by the platform).\n<\/li>\n<li data-start=\"1808\" data-end=\"1956\">\n<strong data-start=\"1810\" data-end=\"1844\">Order and transaction details:<\/strong> items purchased, order history, invoice details, VAT\/tax IDs (if applicable), communications related to orders.\n<\/li>\n<li data-start=\"1957\" data-end=\"2071\">\n<strong data-start=\"1959\" data-end=\"1999\">Customer support and communications:<\/strong> messages, attachments, and any information you choose to share with us.\n<\/li>\n<\/ul>\n<h4 data-start=\"2073\" data-end=\"2136\">B. Information collected automatically (Device\/Usage data)<\/h4>\nWhen you visit the Site, we may automatically collect:\n<ul data-start=\"2192\" data-end=\"2553\">\n<li data-start=\"2192\" data-end=\"2308\">\n<strong data-start=\"2194\" data-end=\"2225\">Device and connection data:<\/strong> IP address, browser type, device identifiers, operating system, language settings.\n<\/li>\n<li data-start=\"2309\" data-end=\"2412\">\n<strong data-start=\"2311\" data-end=\"2326\">Usage data:<\/strong> pages viewed, time spent, clicks, referring\/exit pages, and similar interaction data.\n<\/li>\n<li data-start=\"2413\" data-end=\"2489\">\n<strong data-start=\"2415\" data-end=\"2440\">Approximate location:<\/strong> inferred from IP address (e.g., country\/region).\n<\/li>\n<li data-start=\"2490\" data-end=\"2553\">\n<strong data-start=\"2492\" data-end=\"2529\">Cookies and similar technologies:<\/strong> described in Section 8.\n<\/li>\n<\/ul>\n<h4 data-start=\"2555\" data-end=\"2593\">C. Information from third parties<\/h4>\nWe may receive information from:\n<ul data-start=\"2627\" data-end=\"3133\">\n<li data-start=\"2627\" data-end=\"2945\">\n<strong data-start=\"2629\" data-end=\"2658\">Payment service providers<\/strong> (e.g., payment confirmation\/status and limited billing details). Payment methods shown on the Site may include options such as PayPal, card payments, SEPA, Sofort, bank transfer, Bancontact, and Giropay (availability varies by region and checkout).\n<\/li>\n<li data-start=\"2946\" data-end=\"3015\">\n<strong data-start=\"2948\" data-end=\"2979\">Shipping\/logistics partners<\/strong> (delivery status, tracking events).\n<\/li>\n<li data-start=\"3016\" data-end=\"3133\">\n<strong data-start=\"3018\" data-end=\"3051\">Marketing\/analytics providers<\/strong> (aggregated reporting or campaign performance; depending on your cookie choices).\n<\/li>\n<\/ul>\nWe do not intentionally collect &#8222;sensitive&#8220; personal information (e.g., health data, biometric data). Please do not submit sensitive information through the Site.\n<hr data-start=\"3299\" data-end=\"3302\" \/>\n<h3 data-start=\"3304\" data-end=\"3353\">4) How we use personal information (Purposes)<\/h3>\nWe use personal information to:\n<strong data-start=\"3388\" data-end=\"3427\">Provide the Site and fulfill orders<\/strong>\n<ul data-start=\"3428\" data-end=\"3601\">\n<li data-start=\"3428\" data-end=\"3461\">\nprocess and complete purchases,\n<\/li>\n<li data-start=\"3462\" data-end=\"3514\">\nprovide invoices\/receipts and order confirmations,\n<\/li>\n<li data-start=\"3515\" data-end=\"3547\">\narrange shipping and delivery,\n<\/li>\n<li data-start=\"3548\" data-end=\"3601\">\nhandle returns, replacements, and customer service.\n<\/li>\n<\/ul>\n<strong data-start=\"3603\" data-end=\"3649\">Manage accounts and customer relationships<\/strong>\n<ul data-start=\"3650\" data-end=\"3822\">\n<li data-start=\"3650\" data-end=\"3688\">\ncreate and administer user accounts,\n<\/li>\n<li data-start=\"3689\" data-end=\"3752\">\nrespond to inquiries, support tickets, and warranty requests,\n<\/li>\n<li data-start=\"3753\" data-end=\"3822\">\nprovide important notices (e.g., policy changes, security updates).\n<\/li>\n<\/ul>\n<strong data-start=\"3824\" data-end=\"3857\">Payments and fraud prevention<\/strong>\n<ul data-start=\"3858\" data-end=\"3960\">\n<li data-start=\"3858\" data-end=\"3901\">\nprocess payments and verify transactions,\n<\/li>\n<li data-start=\"3902\" data-end=\"3960\">\ndetect and prevent fraud, abuse, and security incidents.\n<\/li>\n<\/ul>\n<strong data-start=\"3962\" data-end=\"3994\">Improve and protect the Site<\/strong>\n<ul data-start=\"3995\" data-end=\"4149\">\n<li data-start=\"3995\" data-end=\"4042\">\ntroubleshoot, debug, and improve performance,\n<\/li>\n<li data-start=\"4043\" data-end=\"4099\">\nanalyze usage to improve products and user experience,\n<\/li>\n<li data-start=\"4100\" data-end=\"4149\">\nmaintain the security and integrity of systems.\n<\/li>\n<\/ul>\n<strong data-start=\"4151\" data-end=\"4201\">Marketing and communications (where permitted)<\/strong>\n<ul data-start=\"4202\" data-end=\"4358\">\n<li data-start=\"4202\" data-end=\"4263\">\nsend newsletters and product updates (you can unsubscribe),\n<\/li>\n<li data-start=\"4264\" data-end=\"4358\">\nmeasure and optimize marketing campaigns (subject to cookie\/consent choices where required).\n<\/li>\n<\/ul>\n<strong data-start=\"4360\" data-end=\"4384\">Legal and compliance<\/strong>\n<ul data-start=\"4385\" data-end=\"4514\">\n<li data-start=\"4385\" data-end=\"4467\">\ncomply with legal obligations (tax, accounting, export\/import compliance, etc.),\n<\/li>\n<li data-start=\"4468\" data-end=\"4514\">\nenforce terms and protect rights and safety.\n<\/li>\n<\/ul>\n<hr data-start=\"4516\" data-end=\"4519\" \/>\n<h3 data-start=\"4521\" data-end=\"4569\">5) Legal bases (EEA\/UK\/Switzerland visitors)<\/h3>\nIf you are located in the EEA\/UK\/Switzerland, we process personal data under one or more of these legal bases (GDPR\/UK GDPR style):\n<ul data-start=\"4703\" data-end=\"5094\">\n<li data-start=\"4703\" data-end=\"4771\">\n<strong data-start=\"4705\" data-end=\"4718\">Contract:<\/strong> to provide products\/services and fulfill your order.\n<\/li>\n<li data-start=\"4772\" data-end=\"4903\">\n<strong data-start=\"4774\" data-end=\"4799\">Legitimate interests:<\/strong> to secure and improve the Site, prevent fraud, and operate our business (balanced against your rights).\n<\/li>\n<li data-start=\"4904\" data-end=\"5017\">\n<strong data-start=\"4906\" data-end=\"4918\">Consent:<\/strong> for certain cookies\/analytics\/marketing where required, and for optional marketing communications.\n<\/li>\n<li data-start=\"5018\" data-end=\"5094\">\n<strong data-start=\"5020\" data-end=\"5041\">Legal obligation:<\/strong> for tax, accounting, and other mandatory compliance.\n<\/li>\n<\/ul>\n<hr data-start=\"5096\" data-end=\"5099\" \/>\n<h3 data-start=\"5101\" data-end=\"5141\">6) How we share personal information<\/h3>\nWe share personal information only as needed for business operations, including with:\n<strong data-start=\"5230\" data-end=\"5264\">Service providers (processors)<\/strong>\n<ul data-start=\"5265\" data-end=\"5645\">\n<li data-start=\"5265\" data-end=\"5312\">\nwebsite hosting and infrastructure providers,\n<\/li>\n<li data-start=\"5313\" data-end=\"5361\">\ne-commerce platform and site operations tools,\n<\/li>\n<li data-start=\"5362\" data-end=\"5404\">\npayment processors and payment networks,\n<\/li>\n<li data-start=\"5405\" data-end=\"5435\">\nshipping\/logistics partners,\n<\/li>\n<li data-start=\"5436\" data-end=\"5482\">\ncustomer support tools (ticketing\/helpdesk),\n<\/li>\n<li data-start=\"5483\" data-end=\"5543\">\nemail delivery and marketing platforms (if you subscribe),\n<\/li>\n<li data-start=\"5544\" data-end=\"5645\">\nanalytics and security\/fraud-prevention providers (subject to your cookie settings where required).\n<\/li>\n<\/ul>\n<strong data-start=\"5647\" data-end=\"5672\">Professional advisors<\/strong>\n<ul data-start=\"5673\" data-end=\"5728\">\n<li data-start=\"5673\" data-end=\"5728\">\nlawyers, accountants, auditors, insurers (as needed).\n<\/li>\n<\/ul>\n<strong data-start=\"5730\" data-end=\"5750\">Legal and safety<\/strong>\n<ul data-start=\"5751\" data-end=\"5840\">\n<li data-start=\"5751\" data-end=\"5840\">\nwhen required by law, subpoena, court order, or to protect rights, property, or safety.\n<\/li>\n<\/ul>\n<strong data-start=\"5842\" data-end=\"5864\">Business transfers<\/strong>\n<ul data-start=\"5865\" data-end=\"6026\">\n<li data-start=\"5865\" data-end=\"6026\">\nif we undergo a merger, acquisition, restructuring, or asset sale, personal information may be transferred as part of that transaction (subject to safeguards).\n<\/li>\n<\/ul>\nWe do <strong data-start=\"6034\" data-end=\"6041\">not<\/strong> sell personal information in the traditional sense. Some jurisdictions define &#8222;sale&#8220; or &#8222;sharing&#8220; broadly (e.g., certain advertising cookies); see Section 10 for opt-out rights.\n<hr data-start=\"6221\" data-end=\"6224\" \/>\n<h3 data-start=\"6226\" data-end=\"6261\">7) International data transfers<\/h3>\nWe may process and store personal information in the United States and other countries where we or our service providers operate. If you are in the EEA\/UK\/Switzerland, we use appropriate safeguards for transfers (such as standard contractual clauses or other legally recognized mechanisms) where required.\n<hr data-start=\"6570\" data-end=\"6573\" \/>\n<h3 data-start=\"6575\" data-end=\"6614\">8) Cookies and similar technologies<\/h3>\nWe use cookies and similar technologies (e.g., pixels, local storage) to:\n<ul data-start=\"6690\" data-end=\"6895\">\n<li data-start=\"6690\" data-end=\"6752\">\nenable core Site functions (shopping cart, login, checkout),\n<\/li>\n<li data-start=\"6753\" data-end=\"6776\">\nremember preferences,\n<\/li>\n<li data-start=\"6777\" data-end=\"6807\">\nunderstand Site performance,\n<\/li>\n<li data-start=\"6808\" data-end=\"6848\">\nsupport security and fraud prevention,\n<\/li>\n<li data-start=\"6849\" data-end=\"6895\">\nrun analytics and marketing (where enabled).\n<\/li>\n<\/ul>\n<strong data-start=\"6897\" data-end=\"6914\">Your choices:<\/strong><br data-start=\"6914\" data-end=\"6917\" \/>Where required, we use a consent mechanism (cookie banner\/settings) to let you accept or reject non-essential cookies. You can also control cookies through your browser settings, though some Site features may not function properly if you disable certain cookies.\nIf you maintain a separate Cookie Policy page, it should describe cookie categories and retention in more detail.\n<hr data-start=\"7296\" data-end=\"7299\" \/>\n<h3 data-start=\"7301\" data-end=\"7322\">9) Data retention<\/h3>\nWe keep personal information only as long as necessary for the purposes described above, including:\n<ul data-start=\"7424\" data-end=\"7847\">\n<li data-start=\"7424\" data-end=\"7537\">\n<strong data-start=\"7426\" data-end=\"7450\">Orders\/transactions:<\/strong> retained for business records, warranties, dispute handling, and legal\/tax compliance.\n<\/li>\n<li data-start=\"7538\" data-end=\"7664\">\n<strong data-start=\"7540\" data-end=\"7553\">Accounts:<\/strong> retained as long as your account is active; we may retain certain records after closure as required\/justified.\n<\/li>\n<li data-start=\"7665\" data-end=\"7764\">\n<strong data-start=\"7667\" data-end=\"7681\">Marketing:<\/strong> retained until you unsubscribe or we no longer have a lawful basis to contact you.\n<\/li>\n<li data-start=\"7765\" data-end=\"7847\">\n<strong data-start=\"7767\" data-end=\"7785\">Security logs:<\/strong> retained for a limited period consistent with security needs.\n<\/li>\n<\/ul>\n<hr data-start=\"7849\" data-end=\"7852\" \/>\n<h3 data-start=\"7854\" data-end=\"7881\">10) Your privacy rights<\/h3>\n<h4 data-start=\"7883\" data-end=\"7916\">A. EEA\/UK\/Switzerland rights<\/h4>\nYou may have the right to:\n<ul data-start=\"7944\" data-end=\"8206\">\n<li data-start=\"7944\" data-end=\"7972\">\naccess your personal data,\n<\/li>\n<li data-start=\"7973\" data-end=\"7999\">\ncorrect inaccurate data,\n<\/li>\n<li data-start=\"8000\" data-end=\"8041\">\ndelete data (in certain circumstances),\n<\/li>\n<li data-start=\"8042\" data-end=\"8077\">\nrestrict or object to processing,\n<\/li>\n<li data-start=\"8078\" data-end=\"8097\">\ndata portability,\n<\/li>\n<li data-start=\"8098\" data-end=\"8156\">\nwithdraw consent (where processing is based on consent),\n<\/li>\n<li data-start=\"8157\" data-end=\"8206\">\nlodge a complaint with a supervisory authority.\n<\/li>\n<\/ul>\n<h4 data-start=\"8208\" data-end=\"8260\">B. U.S. state privacy rights (where applicable)<\/h4>\nDepending on your state of residence (e.g., CA and other states with privacy laws), you may have rights to:\n<ul data-start=\"8369\" data-end=\"8717\">\n<li data-start=\"8369\" data-end=\"8422\">\nknow\/access what personal information we collected,\n<\/li>\n<li data-start=\"8423\" data-end=\"8477\">\ndelete personal information (subject to exceptions),\n<\/li>\n<li data-start=\"8478\" data-end=\"8520\">\ncorrect inaccurate personal information,\n<\/li>\n<li data-start=\"8521\" data-end=\"8593\">\nopt out of certain targeted advertising &#8222;sharing&#8220; (as defined by law),\n<\/li>\n<li data-start=\"8594\" data-end=\"8665\">\nlimit certain uses of sensitive personal information (if applicable),\n<\/li>\n<li data-start=\"8666\" data-end=\"8717\">\nnon-discrimination for exercising privacy rights.\n<\/li>\n<\/ul>\n<strong data-start=\"8719\" data-end=\"8746\">How to exercise rights:<\/strong><br data-start=\"8746\" data-end=\"8749\" \/>Contact us using the details in Section 1. We may need to verify your identity before responding. You may also designate an authorized agent where permitted by law.\n<strong data-start=\"8915\" data-end=\"8937\">Marketing opt-out:<\/strong><br data-start=\"8937\" data-end=\"8940\" \/>You can unsubscribe from marketing emails at any time using the link in the email or by contacting us.\n<hr data-start=\"9044\" data-end=\"9047\" \/>\n<h3 data-start=\"9049\" data-end=\"9065\">11) Security<\/h3>\nWe use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.\n<hr data-start=\"9274\" data-end=\"9277\" \/>\n<h3 data-start=\"9279\" data-end=\"9305\">12) Children&#8217;s privacy<\/h3>\nThe Site is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will take appropriate steps to remove it.\n<hr data-start=\"9536\" data-end=\"9539\" \/>\n<h3 data-start=\"9541\" data-end=\"9579\">13) Changes to this Privacy Policy<\/h3>\nWe may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will post the updated version on the Site and update the &#8222;Last updated&#8220; date above.\n\t\t\t\t\t\tCookie Policy\n\t\t\t\t\t\t\t\t\t\t\t<h2 data-start=\"0\" data-end=\"72\">Cookie Policy &#8211; AlienTools LLC (shop.alien-tools.test \/ alientools-us.test)<\/h2>\n<strong data-start=\"74\" data-end=\"91\">Last updated:<\/strong> February 15, 2026\nThis Cookie Policy explains how <strong data-start=\"143\" data-end=\"161\">AlienTools LLC<\/strong> (&#8222;AlienTools,&#8220; &#8222;we,&#8220; &#8222;us&#8220;) uses cookies and similar technologies on <strong data-start=\"230\" data-end=\"248\">alientools-us.test<\/strong> and <strong data-start=\"253\" data-end=\"276\">shop.alien-tools.test<\/strong> (the &#8222;Site&#8220;).\n<strong data-start=\"292\" data-end=\"324\">Contact (privacy &amp; cookies):<\/strong><br data-start=\"324\" data-end=\"327\" \/>AlienTools LLC<br data-start=\"341\" data-end=\"344\" \/>522 W Riverside Ave Ste N, Spokane, WA 99201, United States<br data-start=\"403\" data-end=\"406\" \/>Phone: +1 520-216-4410<br data-start=\"428\" data-end=\"431\" \/>Email: <a rel=\"noopener\" data-start=\"438\" data-end=\"457\">info@alientools-us.test<\/a>\n<hr data-start=\"459\" data-end=\"462\" \/>\n<h3 data-start=\"464\" data-end=\"488\">1) What are cookies?<\/h3>\nCookies are small text files stored on your device (computer\/phone\/tablet) when you visit a website. Cookies help websites work, remember preferences, keep items in your cart, and (if enabled) measure traffic and support advertising.\nWe also use similar technologies such as pixels\/tags, SDKs, and local storage. For simplicity, we refer to all of these as &#8222;cookies.&#8220;\n<hr data-start=\"859\" data-end=\"862\" \/>\n<h3 data-start=\"864\" data-end=\"889\">2) Why we use cookies<\/h3>\nWe use cookies to:\n<ul data-start=\"910\" data-end=\"1173\">\n<li data-start=\"910\" data-end=\"983\">\n<strong data-start=\"912\" data-end=\"929\">Run the store<\/strong> (cart, checkout, login, language selection, security)\n<\/li>\n<li data-start=\"984\" data-end=\"1034\">\n<strong data-start=\"986\" data-end=\"1010\">Remember preferences<\/strong> (e.g., region\/language)\n<\/li>\n<li data-start=\"1035\" data-end=\"1075\">\n<strong data-start=\"1037\" data-end=\"1075\">Prevent fraud and protect the Site<\/strong>\n<\/li>\n<li data-start=\"1076\" data-end=\"1129\">\n<strong data-start=\"1078\" data-end=\"1113\">Measure and improve performance<\/strong> (where enabled)\n<\/li>\n<li data-start=\"1130\" data-end=\"1173\">\n<strong data-start=\"1132\" data-end=\"1157\">Marketing\/advertising<\/strong> (where enabled)\n<\/li>\n<\/ul>\n<hr data-start=\"1175\" data-end=\"1178\" \/>\n<h3 data-start=\"1180\" data-end=\"1210\">3) Types of cookies we use<\/h3>\nDepending on your location and your cookie choices, the Site may use the following categories:\n<h4 data-start=\"1307\" data-end=\"1353\">A) Strictly necessary cookies (always on)<\/h4>\nThese cookies are required for the Site to function and can&#8217;t be switched off in our systems. They&#8217;re usually set in response to actions you take such as setting privacy preferences, logging in, or filling your cart.\nCommon examples (may vary by device\/session):\n<ul data-start=\"1618\" data-end=\"1971\">\n<li data-start=\"1618\" data-end=\"1693\">\n<strong data-start=\"1620\" data-end=\"1640\">Cart &amp; checkout:<\/strong> <code data-start=\"1641\" data-end=\"1664\">woocommerce_cart_hash<\/code>, <code data-start=\"1666\" data-end=\"1693\">woocommerce_items_in_cart<\/code>\n<\/li>\n<li data-start=\"1694\" data-end=\"1746\">\n<strong data-start=\"1696\" data-end=\"1719\">Session management:<\/strong> <code data-start=\"1720\" data-end=\"1746\">wp_woocommerce_session_*<\/code>\n<\/li>\n<li data-start=\"1747\" data-end=\"1811\">\n<strong data-start=\"1749\" data-end=\"1768\">Security\/login:<\/strong> <code data-start=\"1769\" data-end=\"1792\">wordpress_logged_in_*<\/code>, <code data-start=\"1794\" data-end=\"1811\">wordpress_sec_*<\/code>\n<\/li>\n<li data-start=\"1812\" data-end=\"1868\">\n<strong data-start=\"1814\" data-end=\"1830\">Preferences:<\/strong> <code data-start=\"1831\" data-end=\"1846\">wp-settings-*<\/code>, <code data-start=\"1848\" data-end=\"1868\">wp-settings-time-*<\/code>\n<\/li>\n<li data-start=\"1869\" data-end=\"1971\">\n<strong data-start=\"1871\" data-end=\"1920\">Consent storage (if a cookie banner is used):<\/strong> a cookie storing your consent choice (name varies)\n<\/li>\n<\/ul>\n<strong data-start=\"1973\" data-end=\"1995\">Typical retention:<\/strong> session to ~2 days (varies by cookie and configuration).\n<h4 data-start=\"2054\" data-end=\"2094\">B) Functional cookies (preferences)<\/h4>\nThese cookies help the Site remember choices you make (like language) and provide enhanced features.\nExamples may include:\n<ul data-start=\"2219\" data-end=\"2318\">\n<li data-start=\"2219\" data-end=\"2269\">\nLanguage\/locale preference cookies (name varies)\n<\/li>\n<li data-start=\"2270\" data-end=\"2318\">\nShopping list \/ wishlist cookies (name varies)\n<\/li>\n<\/ul>\n<strong data-start=\"2320\" data-end=\"2342\">Typical retention:<\/strong> session to months.\n<h4 data-start=\"2363\" data-end=\"2413\">C) Analytics \/ performance cookies (optional)<\/h4>\nThese cookies help us understand how visitors use the Site (e.g., which pages are popular), so we can improve performance and user experience.\nIf enabled, they may collect:\n<ul data-start=\"2588\" data-end=\"2680\">\n<li data-start=\"2588\" data-end=\"2619\">\npage views, clicks, referrers\n<\/li>\n<li data-start=\"2620\" data-end=\"2651\">\napproximate location (via IP)\n<\/li>\n<li data-start=\"2652\" data-end=\"2680\">\ndevice\/browser information\n<\/li>\n<\/ul>\n<strong data-start=\"2682\" data-end=\"2704\">Typical retention:<\/strong> session to months (varies).\n<h4 data-start=\"2734\" data-end=\"2784\">D) Marketing \/ advertising cookies (optional)<\/h4>\nThese cookies may be used to deliver and measure ads, limit ad frequency, and build audiences for advertising platforms.\nFrom scanning the shop, we observed marketing-related tracking components including:\n<ul data-start=\"2992\" data-end=\"3225\">\n<li data-start=\"2992\" data-end=\"3108\">\n<strong data-start=\"2994\" data-end=\"3019\">Meta (Facebook) Pixel<\/strong> (used for measuring PageView and related events)\n<\/li>\n<li data-start=\"3109\" data-end=\"3225\">\n<strong data-start=\"3111\" data-end=\"3125\">ClickCease<\/strong> (typically used to detect and reduce invalid\/ad-fraud clicks)\n<\/li>\n<\/ul>\n<strong data-start=\"3227\" data-end=\"3261\">Typical examples (if enabled):<\/strong>\n<ul data-start=\"3262\" data-end=\"3525\">\n<li data-start=\"3262\" data-end=\"3407\">\nMeta Pixel: <code data-start=\"3276\" data-end=\"3282\">_fbp<\/code> (often ~3 months), and <code data-start=\"3306\" data-end=\"3310\">fr<\/code> (often ~3 months), plus similar identifiers (names\/retention may vary by Meta and configuration)\n<\/li>\n<li data-start=\"3408\" data-end=\"3525\">\nClickCease: may use identifiers\/cookies and logging to detect suspicious patterns (cookie names\/retention can vary)\n<\/li>\n<\/ul>\n<hr data-start=\"3527\" data-end=\"3530\" \/>\n<h3 data-start=\"3532\" data-end=\"3561\">4) Cookie list (examples)<\/h3>\nBecause the Site&#8217;s plugins and providers can change over time, cookie names and retention may change. The list below reflects common cookies used by commerce sites like ours and items observed on the shop:\n<strong data-start=\"3769\" data-end=\"3791\">Strictly necessary<\/strong>\n<ul data-start=\"3792\" data-end=\"4142\">\n<li data-start=\"3792\" data-end=\"3852\">\n<code data-start=\"3794\" data-end=\"3817\">woocommerce_cart_hash<\/code> &#8211; remembers cart changes (session)\n<\/li>\n<li data-start=\"3853\" data-end=\"3918\">\n<code data-start=\"3855\" data-end=\"3882\">woocommerce_items_in_cart<\/code> &#8211; remembers cart contents (session)\n<\/li>\n<li data-start=\"3919\" data-end=\"3985\">\n<code data-start=\"3921\" data-end=\"3947\">wp_woocommerce_session_*<\/code> &#8211; maintains a session (often ~2 days)\n<\/li>\n<li data-start=\"3986\" data-end=\"4067\">\n<code data-start=\"3988\" data-end=\"4011\">wordpress_logged_in_*<\/code> \/ <code data-start=\"4014\" data-end=\"4031\">wordpress_sec_*<\/code> &#8211; authentication\/security (session)\n<\/li>\n<li data-start=\"4068\" data-end=\"4142\">\n<code data-start=\"4070\" data-end=\"4085\">wp-settings-*<\/code> \/ <code data-start=\"4088\" data-end=\"4108\">wp-settings-time-*<\/code> &#8211; user\/admin preferences (varies)\n<\/li>\n<\/ul>\n<strong data-start=\"4144\" data-end=\"4180\">Marketing (optional, if enabled)<\/strong>\n<ul data-start=\"4181\" data-end=\"4376\">\n<li data-start=\"4181\" data-end=\"4279\">\n<code data-start=\"4183\" data-end=\"4189\">_fbp<\/code> &#8211; Meta Pixel browser identifier (often ~3 months)\n<\/li>\n<li data-start=\"4280\" data-end=\"4376\">\n<code data-start=\"4282\" data-end=\"4286\">fr<\/code> &#8211; Meta Pixel advertising cookie (often ~3 months)\n<\/li>\n<\/ul>\n<strong data-start=\"4378\" data-end=\"4409\">Fraud prevention \/ security<\/strong>\n<ul data-start=\"4410\" data-end=\"4503\">\n<li data-start=\"4410\" data-end=\"4503\">\nClickCease-related identifiers\/logging (names vary)\n<\/li>\n<\/ul>\n<hr data-start=\"4505\" data-end=\"4508\" \/>\n<h3 data-start=\"4510\" data-end=\"4538\">5) How to manage cookies<\/h3>\n<h4 data-start=\"4540\" data-end=\"4587\">A) Cookie banner \/ consent tool (if shown)<\/h4>\nIf you are shown a cookie consent banner, you can use it to <strong data-start=\"4648\" data-end=\"4658\">accept<\/strong>, <strong data-start=\"4660\" data-end=\"4670\">reject<\/strong>, or <strong data-start=\"4675\" data-end=\"4688\">customize<\/strong> optional cookies (analytics\/marketing). Strictly necessary cookies remain enabled because the shop can&#8217;t function without them.\n<h4 data-start=\"4818\" data-end=\"4842\">B) Browser settings<\/h4>\nMost browsers let you:\n<ul data-start=\"4866\" data-end=\"4957\">\n<li data-start=\"4866\" data-end=\"4882\">\ndelete cookies\n<\/li>\n<li data-start=\"4883\" data-end=\"4924\">\nblock cookies (all or third-party only)\n<\/li>\n<li data-start=\"4925\" data-end=\"4957\">\nalert you when cookies are set\n<\/li>\n<\/ul>\nNote: blocking cookies may break key features (cart, checkout, login, language settings).\nHelpful general instructions (varies by browser):\n<ul data-start=\"5100\" data-end=\"5269\">\n<li data-start=\"5100\" data-end=\"5151\">\nChrome: Settings \u2192 Privacy and security \u2192 Cookies\n<\/li>\n<li data-start=\"5152\" data-end=\"5180\">\nSafari: Settings \u2192 Privacy\n<\/li>\n<li data-start=\"5181\" data-end=\"5221\">\nFirefox: Settings \u2192 Privacy &amp; Security\n<\/li>\n<li data-start=\"5222\" data-end=\"5269\">\nEdge: Settings \u2192 Cookies and site permissions\n<\/li>\n<\/ul>\n<h4 data-start=\"5271\" data-end=\"5299\">C) Advertising opt-outs<\/h4>\nIf marketing cookies are enabled, you can also manage ad preferences with third-party platforms (e.g., Meta ad settings). You can additionally use industry opt-out tools where available in your region.\n<hr data-start=\"5503\" data-end=\"5506\" \/>\n<h3 data-start=\"5508\" data-end=\"5527\">6) Do Not Track<\/h3>\nSome browsers offer a &#8222;Do Not Track&#8220; signal. Because there&#8217;s no consistent industry standard for interpreting DNT signals, we do not respond to DNT in a uniform way. Where required, we rely on consent tools and applicable legal requirements.\n<hr data-start=\"5771\" data-end=\"5774\" \/>\n<h3 data-start=\"5776\" data-end=\"5812\">7) Changes to this Cookie Policy<\/h3>\nWe may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Updates will be posted on this page with a new &#8222;Last updated&#8220; date.\n<hr data-start=\"5999\" data-end=\"6002\" \/>\n<h3 data-start=\"6004\" data-end=\"6027\">8) More information<\/h3>\nFor details about how we process personal information (including data collected via cookies), please see our <strong data-start=\"6137\" data-end=\"6155\">Privacy Policy<\/strong>.\n\t\t\t\t\t\tReturn Policy\n\t\t\t\t\t\t\t\t\t\t\t<h2>Returns Policy &#8211; AlienTools LLC<\/h2>\n<p><strong>Effective date:<\/strong> February 15, 2026<\/p>\n<p>This Returns Policy applies to purchases made at <strong>shop.alien-tools.test<\/strong> (and related AlienTools checkout pages). It explains how returns, exchanges, and refunds work.<\/p>\n<strong>Seller \/ Contact<\/strong><br \/>\n<strong>AlienTools LLC<\/strong><br \/>\n522 W Riverside Ave Ste N<br \/>\nSpokane, WA 99201<br \/>\nUnited States<br \/>\nPhone: +1 520-216-4410<br \/>\nEmail: <a href=\"mailto:info@alientools-us.test\">info@alientools-us.test<\/a>\n<p><strong>Returns shipping point:<\/strong> Returns are processed through our <strong>Arizona fulfillment\/shipping location<\/strong>. Your <strong>return address will be provided with Return Authorization<\/strong>. Please do not mail returns to our Spokane address unless we specifically instruct you to.<\/p>\n<hr \/>\n<h3>1) Returns at a glance<\/h3>\n<ul>\n<li><strong>Return window:<\/strong> Request a return within <strong>60 days of purchase<\/strong>.<\/li>\n<li><strong>Condition:<\/strong> Items must be <strong>unused<\/strong>, in <strong>original condition<\/strong>, with <strong>all parts\/accessories<\/strong>, and (if applicable) <strong>original packaging<\/strong>.<\/li>\n<li><strong>Return Authorization required:<\/strong> You must obtain a <strong>Return Authorization (RA\/RMA)<\/strong> before sending anything back.<\/li>\n<li><strong>Refund method:<\/strong> Refunds are issued to the <strong>original payment method<\/strong> (unless a different method is required by law).<\/li>\n<li><strong>Processing time:<\/strong> Typically processed within <strong>5-10 business days<\/strong> after the return is received and inspected.<\/li>\n<\/ul>\n<hr \/>\n<h3>2) Eligibility<\/h3>\n<p>You may return eligible items if they meet all conditions below:<\/p>\n<p><strong>Eligible<\/strong><\/p>\n<ul>\n<li>Standard tools and accessories that are <strong>unused<\/strong>, <strong>unmodified<\/strong>, and <strong>complete<\/strong>.<\/li>\n<li>Items returned with <strong>proof of purchase<\/strong> (order number \/ email receipt).<\/li>\n<\/ul>\n<p><strong>Not eligible (non-returnable)<\/strong><\/p>\n<ul>\n<li>Items marked <strong>Final Sale<\/strong>, <strong>Clearance<\/strong>, or <strong>Non-Returnable<\/strong> at purchase.<\/li>\n<li><strong>Used<\/strong> tools (including items showing wear, markings, contamination, or installation\/use).<\/li>\n<li>Items missing parts, packaging, manuals, serial labels, or accessories, or items damaged due to improper return packaging.<\/li>\n<li><strong>Gift cards<\/strong> (if offered) and <strong>digital\/downloadable<\/strong> items (if offered).<\/li>\n<li><strong>Custom<\/strong> or personalized items (if offered).<\/li>\n<\/ul>\n<p>If a return arrives not meeting these requirements, we may refuse the return or apply a partial refund to account for missing\/damaged components.<\/p>\n<hr \/>\n<h3>3) How to start a return (Return Authorization)<\/h3>\n<p>Email <strong><a href=\"mailto:info@alientools-us.test\">info@alientools-us.test<\/a><\/strong> with:<\/p>\n<ul>\n<li>Order number<\/li>\n<li>Item(s) you want to return<\/li>\n<li>Reason for return<\/li>\n<li>Photos (required for damaged\/defective items or shipping damage)<\/li>\n<\/ul>\n<p>If approved, we will provide:<\/p>\n<ul>\n<li>A <strong>Return Authorization (RA\/RMA)<\/strong> number<\/li>\n<li>The <strong>Arizona return address<\/strong><\/li>\n<li>Packing\/shipping instructions<\/li>\n<\/ul>\n<p>Returns sent without authorization may be refused or delayed.<\/p>\n<hr \/>\n<h3>4) Return shipping &amp; responsibility<\/h3>\n<ul>\n<li><strong>Change of mind \/ ordered the wrong item:<\/strong> You are responsible for return shipping costs. Original shipping charges are not refundable.<\/li>\n<li><strong>Our error (wrong item shipped) or confirmed defect on arrival:<\/strong> We will provide instructions and, where appropriate, a prepaid return label or other resolution.<\/li>\n<\/ul>\n<p>Please pack items securely. You are responsible for any loss or damage during return transit caused by inadequate packaging.<\/p>\n<hr \/>\n<h3>5) Refunds<\/h3>\n<p>After we receive and inspect your return:<\/p>\n<ul>\n<li>Approved refunds are issued to the <strong>original payment method<\/strong>.<\/li>\n<li>Refund timing is typically <strong>5-10 business days<\/strong> after inspection\/approval (your bank\/card provider may take additional time to post the credit).<\/li>\n<li>Any applicable <strong>sales tax<\/strong> charged on the returned item(s) is refunded with the item price where required.<\/li>\n<li>If only part of an order is returned, we refund only the returned item(s) and applicable tax.<\/li>\n<\/ul>\n<hr \/>\n<h3>6) Exchanges<\/h3>\n<p>If you want an exchange, contact <strong><a href=\"mailto:info@alientools-us.test\">info@alientools-us.test<\/a><\/strong>. Exchanges depend on inventory availability. In many cases, the fastest option is to return the original item (if eligible) and place a new order.<\/p>\n<hr \/>\n<h3>7) Damaged, defective, or incorrect items<\/h3>\n<p>Please inspect your order upon delivery.<\/p>\n<ul>\n<li><strong>Shipping damage or missing items:<\/strong> Contact us within <strong>48 hours of delivery<\/strong> and include photos of the product, internal packaging, and the shipping box (including the shipping label).<\/li>\n<li><strong>Defective or incorrect item received:<\/strong> Contact us within <strong>7 days of delivery<\/strong> with photos\/video showing the issue. We&#8217;ll work with you to repair, replace, or refund as appropriate.<\/li>\n<\/ul>\n<hr \/>\n<h3>8) Order cancellations<\/h3>\n<ul>\n<li><strong>Before shipment:<\/strong> You may request cancellation by contacting us as soon as possible. If the order hasn&#8217;t shipped, we&#8217;ll cancel and refund the order.<\/li>\n<li><strong>After shipment:<\/strong> The order must follow the return process above.<\/li>\n<\/ul>\n<hr \/>\n<h3>9) Contact<\/h3>\n<strong>AlienTools LLC<\/strong><br \/>\nPhone: +1 520-216-4410<br \/>\nEmail: <a href=\"mailto:info@alientools-us.test\">info@alientools-us.test<\/a>\n\t\t\t\t\t\tShipping Information\n\t\t\t\t\t\t\t\t\t\t\t<h2 data-start=\"0\" data-end=\"54\">Shipping Information (In-Stock Tools) &#8211; U.S. Orders<\/h2>\nFor <strong data-start=\"60\" data-end=\"87\">tools that are in stock<\/strong>, you can <strong data-start=\"97\" data-end=\"156\">choose your preferred FedEx shipping option at checkout<\/strong>. Available services and exact rates\/estimates may vary based on your delivery address and the items in your cart. Once your order ships, you&#8217;ll receive <strong data-start=\"309\" data-end=\"333\">tracking information<\/strong> by email.\n<h3 data-start=\"345\" data-end=\"414\">FedEx shipping options (United States) and typical delivery times<\/h3>\n<em data-start=\"415\" data-end=\"504\">(Transit times are FedEx estimates and begin after the package is handed off to FedEx.)<\/em>\n<ul data-start=\"506\" data-end=\"1916\">\n<li data-start=\"506\" data-end=\"667\">\n<strong data-start=\"508\" data-end=\"545\">FedEx Ground (business addresses)<\/strong>: <strong data-start=\"547\" data-end=\"568\">1-5 business days<\/strong> within the contiguous U.S. (AK\/HI: <strong data-start=\"604\" data-end=\"625\">3-7 business days<\/strong>).\n<\/li>\n<li data-start=\"668\" data-end=\"821\">\n<strong data-start=\"670\" data-end=\"717\">FedEx Home Delivery (residential addresses)<\/strong>: <strong data-start=\"719\" data-end=\"731\">1-5 days<\/strong> within the contiguous U.S. (AK\/HI: <strong data-start=\"767\" data-end=\"779\">3-7 days<\/strong>).\n<\/li>\n<li data-start=\"822\" data-end=\"963\">\n<strong data-start=\"824\" data-end=\"876\">FedEx Ground Economy (budget residential option)<\/strong>: typically <strong data-start=\"888\" data-end=\"909\">2-7 business days<\/strong> (end of day).\n<\/li>\n<li data-start=\"964\" data-end=\"1138\">\n<strong data-start=\"966\" data-end=\"997\">FedEx Express Saver (3-day)<\/strong>: delivered on the <strong data-start=\"1016\" data-end=\"1038\">third business day<\/strong> (businesses by <strong data-start=\"1054\" data-end=\"1067\">5:00 p.m.<\/strong>, residences by <strong data-start=\"1083\" data-end=\"1096\">8:00 p.m.<\/strong>).\n<\/li>\n<li data-start=\"1139\" data-end=\"1258\">\n<strong data-start=\"1141\" data-end=\"1155\">FedEx 2Day<\/strong>: delivery in <strong data-start=\"1169\" data-end=\"1188\">2 business days<\/strong> (time varies by destination).\n<\/li>\n<li data-start=\"1259\" data-end=\"1425\">\n<strong data-start=\"1261\" data-end=\"1280\">FedEx 2Day A.M.<\/strong>: <strong data-start=\"1282\" data-end=\"1301\">2 business days<\/strong>, typically by <strong data-start=\"1316\" data-end=\"1330\">10:30 a.m.<\/strong> to U.S. businesses and by <strong data-start=\"1357\" data-end=\"1365\">noon<\/strong> to most residences.\n<\/li>\n<li data-start=\"1426\" data-end=\"1579\">\n<strong data-start=\"1428\" data-end=\"1456\">FedEx Standard Overnight<\/strong>: <strong data-start=\"1458\" data-end=\"1479\">next business day<\/strong> (businesses by <strong data-start=\"1495\" data-end=\"1508\">5:00 p.m.<\/strong>, residences by <strong data-start=\"1524\" data-end=\"1537\">8:00 p.m.<\/strong>).\n<\/li>\n<li data-start=\"1580\" data-end=\"1757\">\n<strong data-start=\"1582\" data-end=\"1610\">FedEx Priority Overnight<\/strong>: <strong data-start=\"1612\" data-end=\"1633\">next business day<\/strong>, typically by <strong data-start=\"1648\" data-end=\"1662\">10:30 a.m.<\/strong> to most businesses and by <strong data-start=\"1689\" data-end=\"1697\">noon<\/strong> to most residences.\n<\/li>\n<li data-start=\"1758\" data-end=\"1916\">\n<strong data-start=\"1760\" data-end=\"1785\">FedEx First Overnight<\/strong>: <strong data-start=\"1787\" data-end=\"1808\">next business day<\/strong>, typically by <strong data-start=\"1823\" data-end=\"1861\">8:00 a.m., 8:30 a.m., or 9:00 a.m.<\/strong> to most areas.\n<\/li>\n<\/ul>\n<h3 data-start=\"1918\" data-end=\"1937\">Important notes<\/h3>\n<ul data-start=\"1938\" data-end=\"2182\">\n<li data-start=\"1938\" data-end=\"2072\">\nDelivery times can be affected by <strong data-start=\"1974\" data-end=\"2069\">weather, peak shipping periods, holidays, rural\/remote destinations, and carrier operations<\/strong>.\n<\/li>\n<li data-start=\"2073\" data-end=\"2182\">\nThe <strong data-start=\"2079\" data-end=\"2114\">most accurate delivery estimate<\/strong> will be shown at checkout and on your tracking link after shipment.\n<\/li>\n<\/ul>\n<h3 data-start=\"2184\" data-end=\"2198\">Backorders<\/h3>\nIf a tool is <strong data-start=\"2212\" data-end=\"2228\">on backorder<\/strong>, shipping time can vary based on production and restock timing. <strong data-start=\"2293\" data-end=\"2338\">Please contact us for the latest estimate<\/strong> before ordering or if you need a firm delivery date:\n<strong data-start=\"2393\" data-end=\"2411\">AlienTools LLC<\/strong> &#8211; +1 520-216-4410 &#8211; <a rel=\"noopener\" data-start=\"2432\" data-end=\"2451\">info@alientools-us.test<\/a>\n\t\t\t\t\t\tPayment Options\n<article dir=\"auto\" tabindex=\"-1\" data-turn-id=\"request-WEB:56768ee2-87d5-41bb-afb0-46d6a16ae56a-12\" data-testid=\"conversation-turn-26\" data-scroll-anchor=\"true\" data-turn=\"assistant\">\n<h2 data-start=\"0\" data-end=\"40\">Payment Options (shop.alien-tools.test)<\/h2>\nAt checkout, you can choose from the payment methods available for your order and destination. The shop supports <strong data-start=\"155\" data-end=\"165\">PayPal<\/strong>, <strong data-start=\"167\" data-end=\"234\">credit\/debit card payments (Visa, Mastercard, American Express)<\/strong>, and <strong data-start=\"240\" data-end=\"264\">direct bank transfer<\/strong> (wire\/transfer).\n<h3 data-start=\"321\" data-end=\"331\">PayPal<\/h3>\nIf you select PayPal, you&#8217;ll be redirected to PayPal to approve the payment and then returned to our checkout to complete your order.\n<h3 data-start=\"505\" data-end=\"528\">Credit \/ Debit Card<\/h3>\nWe accept major cards, including <strong data-start=\"562\" data-end=\"604\">Visa, Mastercard, and American Express<\/strong>. Card details are entered securely during checkout.\n<h3 data-start=\"696\" data-end=\"720\">Direct Bank Transfer<\/h3>\nIf you choose bank transfer, you&#8217;ll receive the transfer instructions after placing your order (shown on-screen and\/or in your order confirmation). <strong data-start=\"869\" data-end=\"967\">Orders paid by bank transfer are processed and shipped after funds are received and confirmed.<\/strong>\n<h3 data-start=\"1007\" data-end=\"1016\">Notes<\/h3>\n<ul data-start=\"1017\" data-end=\"1320\">\n<li data-start=\"1017\" data-end=\"1221\">\n<strong data-start=\"1019\" data-end=\"1049\">Available options can vary<\/strong> depending on billing\/shipping country and order details; checkout will always show the methods you can use for that specific order.\n<\/li>\n<li data-start=\"1222\" data-end=\"1320\">\n<strong data-start=\"1224\" data-end=\"1246\">Taxes and shipping<\/strong> are calculated and displayed during checkout before you place your order.\n<\/li>\n<\/ul>\n<h3 data-start=\"1322\" data-end=\"1361\">Questions about paying for an order<\/h3>\nContact AlienTools LLC at <strong data-start=\"1388\" data-end=\"1411\"><a rel=\"noopener\" data-start=\"1390\" data-end=\"1409\">info@alientools-us.test<\/a><\/strong> or <strong data-start=\"1415\" data-end=\"1434\">+1 520-216-4410<\/strong>.\n<\/article>\n\t\t\t\t\t\tALF Program\n\t\t\t\t\t\t\t\t\t\t\tGeneral Terms and Conditions for the Alien Loyalty Federation Bonus Points Program (A.L.F.)\n<ol data-start=\"93\" data-end=\"109\">\n<li data-start=\"93\" data-end=\"109\">\nGeneral Terms\n<\/li>\n<\/ol>\nThe following terms and conditions (hereinafter referred to as &#8222;GTC&#8217;s&#8220;) apply to the participation of customers in the loyalty program (hereinafter referred to as &#8222;A.L.F. Program&#8220;) of the webshop of <strong data-start=\"310\" data-end=\"328\">AlienTools LLC<\/strong>. As part of our A.L.F. Program, participants can earn A.L.F. Loyalty points by either purchasing goods via the webshop&#8217;s platform using their loyalty point account or via other A.L.F. Program Campaigns. The accumulated loyalty points will be used to generate store credits that can be used towards payment of orders in the online shop (excluding shipping).\n<ol start=\"2\" data-start=\"687\" data-end=\"716\">\n<li data-start=\"687\" data-end=\"716\">\nParticipation Requirements\n<\/li>\n<\/ol>\nParticipation in the A.L.F. Program requires registration on the website via <a href=\"http:\/\/www.alien-tools.com\/alf-program\" target=\"_new\" rel=\"noopener\" data-start=\"795\" data-end=\"833\">http:\/\/www.alien-tools.com\/alf-program<\/a>. By registering, the customer makes an offer to participate in the A.L.F. Program and accepts the GTC&#8217;s of the A.L.F. Program. <strong data-start=\"961\" data-end=\"979\">AlienTools LLC<\/strong> will assign the customer a loyalty point account to their online customer account after complete registration (which includes a double opt-in function). For technical reasons, customers only can receive points when the order is completed online.\nThe customer is required to provide the correct data for registration and in case of changes, must immediately update the customer account.\nRegistration in the program authorizes AlienTools to send promotional emails regarding updates to the program, new products, sales, etc. to the email account on record associated with their account. Unsubscribing from this email list will result in the cancellation of participation in the A.L.F. Program and all points associated with this account will be deleted.\nIf the customer has determined that another person has gained knowledge of his access data or suspects misuse, that customer is required to inform <strong data-start=\"1882\" data-end=\"1900\">AlienTools LLC<\/strong> immediately.\nCustomers that are enrolled in our Affiliate Program are not eligible for participation.\n<ol start=\"3\" data-start=\"2005\" data-end=\"2021\">\n<li data-start=\"2005\" data-end=\"2021\">\nGeneral Notes\n<\/li>\n<\/ol>\n(1) Administration of the A.L.F. Program Customer Account\nThe customer can regularly check the amount of his loyalty point balance in his AlienTools account at <a href=\"http:\/\/shop.alien-tools.com\/my-account\" target=\"_new\" rel=\"noopener\" data-start=\"2184\" data-end=\"2222\">http:\/\/shop.alien-tools.com\/my-account<\/a>. In addition to the current number of loyalty points, <strong data-start=\"2277\" data-end=\"2295\">AlienTools LLC<\/strong> also lists each point change in the loyalty point account (i.e. increase, decrease, cancellation, etc.) which can also be viewed by the customer.\n(2) Fee for Participation in the A.L.F. Program\n<strong data-start=\"2492\" data-end=\"2510\">AlienTools LLC<\/strong> does not charge a fee for participation in the A.L.F. Program. The use of the program is completely free for the customer.\n(3) No Cash Value of Points or Rewards\nAny points accumulated within this program have no cash value and under no circumstances will the customer be entitled to a payout of the A.L.F. Program loyalty points or Store Credits.\n<ol start=\"4\" data-start=\"2862\" data-end=\"2883\">\n<li data-start=\"2862\" data-end=\"2883\">\nHow To Earn Points\n<\/li>\n<\/ol>\n(1) Points From Purchases\nA.L.F. Loyalty points are earned by the customer with the purchase of products via the AlienTools webshop. For every 1\u20ac of the value of the goods purchased (i.e. excluding shipping and taxes and deducting discounts), the customer receives 3 loyalty points, properly rounded up or down in order to determine the number of points. For orders that are not made online via the webshop, as well as for orders placed prior to logging in to the A.L.F. Program, the customer will not be awarded subsequent loyalty points.\nThe customer will be able to see the number of loyalty points earned with each transaction in their customer account and in the shopping cart during the order process. The expected loyalty points for each product will be displayed on the product detail pages of the AlienTools webshop. This value may be subject to change in the course of the order process, if the customer, for example, uses a discount code and thereby changes the value of the products.\nCollected AlienTools Loyalty points will be credited to the customer upon order completion.\n(2) Further Ways to Earn Points\nThere is the possibility to earn points via non-purchasing loyalty points campaigns, which are listed below:\n<ul data-start=\"4120\" data-end=\"5943\">\n<li data-start=\"4120\" data-end=\"4694\">\nFor the sharing of a social media post of <strong data-start=\"4164\" data-end=\"4182\">AlienTools LLC<\/strong> or tagging <strong data-start=\"4194\" data-end=\"4212\">AlienTools LLC<\/strong> in a post, the customer will receive a one-time credit of 100 loyalty points. (Maximum 1 per day per customer). To be eligible for points the user&#8217;s post must be marked as &#8218;public&#8216; (otherwise tagging does not work), it must include something that is AlienTools relevant (our tools, our logos\/merchandise, etc.), and based on your country&#8217;s requirements should have the note that it is an &#8218;advertisement&#8216;. AlienTools then has the right to share these posts on their social channels.\n<\/li>\n<li data-start=\"4696\" data-end=\"4862\">\nFor a rating\/review of AlienTools on Facebook or Google the customer will receive a one-time credit of 500 loyalty points. (Maximum 1 time per customer per channel)\n<\/li>\n<li data-start=\"4864\" data-end=\"4979\">\nOn the birthday, which the customer used to register, the customer will receive a one-time credit of 1000 points.\n<\/li>\n<li data-start=\"4981\" data-end=\"5579\">\nIf the customer writes a testimonial for AlienTools, which can be used online (both on social media pages and AlienTools websites), the customer will receive a one-time credit of 2,500 loyalty points. If the customer provides a photo of themself for use with the referral the customer will receive a one-time credit of 3,500 loyalty points. (Maximum 1 per customer. AlienTools may use the testimonial and image for a minimum of 1 year on their website or social media sites. After a minimum of 1 year the customer may request that it no longer be used by written request to <a rel=\"noopener\" data-start=\"5557\" data-end=\"5577\">info@alien-tools.com<\/a>).\n<\/li>\n<li data-start=\"5581\" data-end=\"5943\">\nIf the customer recommends AlienTools to another company that is not already a current or previous customer of AlienTools (using the &#8218;Refer a Friend&#8216; function in the &#8218;My Account&#8216; section of shop.alien-tools.com) and this results in the purchasing of a Test Set or other tools by this person, the customer will receive a one-time credit of 5,000 loyalty points.\n<\/li>\n<\/ul>\n(3) Additional Point-Earning Methods\n<strong data-start=\"5983\" data-end=\"6001\">AlienTools LLC<\/strong> reserves the right to offer other loyalty point campaigns in the future, which are not explicitly mentioned in these terms and conditions.\n(4) Variations In Calculations\n<strong data-start=\"6174\" data-end=\"6192\">AlienTools LLC<\/strong> reserves the right to carry out time-defined campaigns in the webshop, which change the 1:1 exchange rate from the purchase value to the loyalty points to be obtained. Any change to the loyalty points exchange rate will be communicated in the online shop.\n(5) Right to Cancel Points\n<strong data-start=\"6478\" data-end=\"6496\">AlienTools LLC<\/strong> has the right to delete loyalty points, if:<br \/>\n\u2022 There was an incorrect booking (i.e. wrong manual booking made by an AlienTools employee) of loyalty points<br data-start=\"6650\" data-end=\"6653\" \/>\u2022 There was a technical error in the webshop that led to incorrect bookings<br data-start=\"6728\" data-end=\"6731\" \/>\u2022 The customer has violated the conditions of participation<br data-start=\"6790\" data-end=\"6793\" \/>\u2022 There is a misuse by the customer (i.e. orders were placed only to collect points, orders were not paid)<br data-start=\"6899\" data-end=\"6902\" \/>\u2022 The customer revokes his order within the legal deadline.\n<ol start=\"5\" data-start=\"6963\" data-end=\"6995\">\n<li data-start=\"6963\" data-end=\"6995\">\nRewards Earned Through Points\n<\/li>\n<\/ol>\n(1) Store Credit\nAfter the customer earns 1,000 loyalty points with the A.L.F. Program, they receive a &#8218;Store Credit Code&#8216; worth 10 EUR. This voucher\/coupon can be redeemed in the AlienTools Webshop when placing an order.\nThe total amount of coupons used in any one transaction cannot exceed the value of the order excluding shipping and tax (for technical reasons) and any partially used coupons will be considered &#8218;completely used&#8216; (also for technical reasons). For this reason we ask that you use only coupons for the net amount of any transaction rounded to the lowest 10 Euros.\nAll Store Credits must be used within 365 days of the date issued and under no circumstances will the customer be entitled to a payout of accrued Store Credits.\n(2) Access to Better Pricing\nIn addition, there are prizes awarded for the achievement of certain point goals which are determined and distributed by <strong data-start=\"7896\" data-end=\"7914\">AlienTools LLC<\/strong>. The various point goals and discounts\/prizes are as follows:\n5,000 Points: Special Prize\n20,000 Points: Special Prize and access to 5% better pricing in the shop (excluding sample boxes and special sale items)\n40,000 Points: Special Prize and access to 10% better pricing in the shop (excluding sample boxes and special sale items)\n60,000 Points: Special Prize and access to 15% better pricing in the shop (excluding sample boxes and special sale items)\n<ol start=\"6\" data-start=\"8375\" data-end=\"8414\">\n<li data-start=\"8375\" data-end=\"8414\">\nExpiration of Loyalty Points\/Rewards\n<\/li>\n<\/ol>\nLoyalty Points and Rewards earned through programs expire after 365 days from issuance. At this point a rolling 12-month calculation of total collected points (the basis for calculating access to better pricing levels) is not technically possible, therefore AlienTools will conduct a review of all accounts at the end of each year and determine if customers have earned enough points in the current year to stay in their given discount level. If it has been determined that the customer will lose their current discount level they will be informed by email.\n<ol start=\"7\" data-start=\"8975\" data-end=\"9062\">\n<li data-start=\"8975\" data-end=\"9062\">\nTermination of A.L.F. Program\/ Termination of the <strong data-start=\"9028\" data-end=\"9046\">AlienTools LLC<\/strong> Webshop account\n<\/li>\n<\/ol>\nThe customer can at any time without observing a notice period, cancel participation in the A.L.F. Program. The notice of termination occurs by sending an informal message via e-mail to <a rel=\"noopener\" data-start=\"9250\" data-end=\"9270\">info@alien-tools.com<\/a>. The following information must be included in the message: first and last name, and the e-mail address with which the customer account opened. Upon termination, existing loyalty points expire. A payout of the accumulated A.L.F. Program Loyalty Points or rewards is not possible under any circumstances.\n<strong data-start=\"9576\" data-end=\"9594\">AlienTools LLC<\/strong> can give notice of termination with a 4 week grace period. Within this period, the customer can redeem existing loyalty points (minimum 1,000 points) for a voucher, otherwise they expire. If the termination takes place for a compelling reason (i.e. transactions were feigned by the customer, outstanding claims were not settled), the participation can be terminated without notice by <strong data-start=\"9979\" data-end=\"9997\">AlienTools LLC<\/strong>. In this case, reasons for termination must be sent in writing to the e-mail address used for registration. Any loyalty points acquired up to this point, expire.\n<ol start=\"8\" data-start=\"10161\" data-end=\"10209\">\n<li data-start=\"10161\" data-end=\"10209\">\nChange of A.L.F. Program Terms and Conditions\n<\/li>\n<\/ol>\nAlienTools reserves the right to change these terms and conditions with a notice period of 4 weeks. The customer will be informed of these changes per e-mail. The change of the conditions of participation is considered approved, if the customer does not object within 4 weeks after notification of change. <strong data-start=\"10517\" data-end=\"10535\">AlienTools LLC<\/strong> will, in the event of an objection to the changes, properly terminate the customer&#8217;s participation in the A.L.F. Program.\n<ol start=\"9\" data-start=\"10659\" data-end=\"10675\">\n<li data-start=\"10659\" data-end=\"10675\">\nCommunication\n<\/li>\n<\/ol>\nAll contractual information is communicated exclusively via the <strong data-start=\"10741\" data-end=\"10759\">AlienTools LLC<\/strong> website or via e-mail. This includes, but is not limited to, notifications about changes to the terms and conditions or termination. The customer is responsible for using a valid e-mail address when registering.\nThe <strong data-start=\"10977\" data-end=\"10995\">AlienTools LLC<\/strong> assumes no guarantee for the constant accessibility of its web server. Likewise, the successful delivery of the above-mentioned e-mails is not guaranteed due to technical reasons. The customer is responsible for ensuring that e-mails from <strong data-start=\"11235\" data-end=\"11253\">AlienTools LLC<\/strong> are not blocked by customer or provider e-mail filters. <strong data-start=\"11310\" data-end=\"11328\">AlienTools LLC<\/strong> sends the e-mails in standard formats that can be processed by all common e-mail services.\n<ol start=\"10\" data-start=\"11421\" data-end=\"11440\">\n<li data-start=\"11421\" data-end=\"11440\">\nData Protection\n<\/li>\n<\/ol>\nThe current <strong data-start=\"11454\" data-end=\"11472\">AlienTools LLC<\/strong> Privacy Policy applies. (https:\/\/alientools-us.test\/legal-information) <strong data-start=\"11529\" data-end=\"11547\">AlienTools LLC<\/strong> stores the loyalty points in the respective customer account. If the customer or AlienTools terminates according to para. 7, the A.L.F. Program loyalty points are deleted.\n\t\t\t\t\t\tA.A.A. Affiliate Program\n\t\t\t\t\t\t\t\t\t\t\t<strong data-start=\"0\" data-end=\"76\">Participation Terms and Conditions for Alien Affiliate Alliance (A.A.A.)<\/strong>\n<h3 data-start=\"78\" data-end=\"105\">1. Scope of Application<\/h3>\n<strong data-start=\"106\" data-end=\"113\">(1)<\/strong> These Participation Terms and Conditions (the &#8222;Terms&#8220; or &#8222;GTC&#8220;) govern the contractual relationship between <strong data-start=\"222\" data-end=\"240\">AlienTools LLC<\/strong>, 522 W Riverside Ave Ste N, Spokane, WA 99201, United States (&#8222;AlienTools,&#8220; &#8222;we,&#8220; &#8222;us&#8220;) and participants (each, a &#8222;Partner,&#8220; &#8222;you&#8220;) in the <strong data-start=\"380\" data-end=\"416\">Alien Affiliate Alliance Program<\/strong> (the &#8222;A.A.A. Program&#8220;).\n<strong data-start=\"442\" data-end=\"449\">(2)<\/strong> We provide the A.A.A. Program exclusively under these Terms. Any terms or conditions of the Partner apply only if we expressly agree to them in writing. Our failure to object does not constitute acceptance.\n<hr data-start=\"658\" data-end=\"661\" \/>\n<h3 data-start=\"663\" data-end=\"695\">2. Formation of the Contract<\/h3>\n<strong data-start=\"696\" data-end=\"703\">(1)<\/strong> A contract between AlienTools and the Partner is formed only through our online application process at <strong data-start=\"807\" data-end=\"837\"><a target=\"_new\" rel=\"noopener\" data-start=\"809\" data-end=\"835\">https:\/\/alientools-us.test\/AAA<\/a><\/strong> (or the then-current application page). By applying, the Partner submits an offer to participate in the A.A.A. Program and agrees to these Terms. The contract is concluded only when we expressly accept the application (e.g., via email confirmation and\/or activation of the Partner&#8217;s affiliate account).\n<strong data-start=\"1142\" data-end=\"1149\">(2)<\/strong> Participation is at our discretion. There is no entitlement to participate in the A.A.A. Program. We may reject or decline any application at any time, with or without stating a reason, to the extent permitted by applicable law.\n<hr data-start=\"1380\" data-end=\"1383\" \/>\n<h3 data-start=\"1385\" data-end=\"1414\">3. Object of the Contract<\/h3>\n<strong data-start=\"1415\" data-end=\"1422\">(1)<\/strong> The purpose of this contract is the Partner&#8217;s participation in the A.A.A. Program to promote AlienTools products and drive sales through our website. Participation is free. We may provide Partners with promotional materials (the &#8222;Advertising Materials&#8220;) through the A.A.A. Program. We may offer multiple campaigns at the same time (&#8222;Campaigns&#8220;).\n<strong data-start=\"1770\" data-end=\"1777\">(2)<\/strong> The Partner is responsible for placing approved Advertising Materials on the Partner&#8217;s website and\/or social media accounts registered with the program (the &#8222;Partner Website\/SMA&#8220;). The Partner may decide whether to place the materials and for how long, and may remove them at any time.\n<strong data-start=\"2065\" data-end=\"2072\">(3)<\/strong> For successfully referred transactions (e.g., completed, paid orders), the Partner may receive a commission based on the applicable Campaign terms and Section 7.\n<strong data-start=\"2236\" data-end=\"2243\">(4)<\/strong> The A.A.A. Program does not create any other legal relationship between the parties beyond this agreement.\n<hr data-start=\"2352\" data-end=\"2355\" \/>\n<h3 data-start=\"2357\" data-end=\"2406\">4. Methods of Operation of the A.A.A. Program<\/h3>\n<strong data-start=\"2407\" data-end=\"2414\">(1)<\/strong> The Partner must provide the requested information during the application process. After approval, an affiliate account may be created through which the Partner can view and manage A.A.A. Program activity.\n<strong data-start=\"2622\" data-end=\"2629\">(2)<\/strong> For Campaigns, we may provide tracking links, coupon codes, or other promotional assets that enable us to identify users who click through from the Partner Website\/SMA. The Partner must use the provided tracking method as instructed to enable tracking.\n<strong data-start=\"2884\" data-end=\"2891\">(3)<\/strong> The affiliate account may provide access to certain performance\/statistical data regarding the Advertising Materials and referrals.\n<hr data-start=\"3025\" data-end=\"3028\" \/>\n<h3 data-start=\"3030\" data-end=\"3047\">5. Our Duties<\/h3>\n<strong data-start=\"3048\" data-end=\"3055\">(1)<\/strong> We may provide a selection of Advertising Materials (e.g., banner ads, text links, videos, images) for individual Campaigns.\n<strong data-start=\"3182\" data-end=\"3189\">(2)<\/strong> We will use commercially reasonable efforts to track referrals to our site (&#8222;Leads&#8220;) via the Partner&#8217;s tracking links and to attribute eligible orders (&#8222;Sales&#8220;) to the Partner.\n<strong data-start=\"3368\" data-end=\"3375\">(3)<\/strong> We operate our website and services at our sole discretion within technical limits. We do not guarantee uninterrupted or error-free availability. We may change or discontinue products, pages, checkout flow, and Advertising Materials at any time.\n<strong data-start=\"3623\" data-end=\"3630\">(4)<\/strong> We will pay commissions in accordance with Section 7, subject to eligibility, verification, and these Terms.\n<hr data-start=\"3741\" data-end=\"3744\" \/>\n<h3 data-start=\"3746\" data-end=\"3785\">6. Partner&#8217;s Rights and Obligations<\/h3>\n<strong data-start=\"3786\" data-end=\"3793\">(1)<\/strong> The Partner may use Advertising Materials only on the approved Partner Website\/SMA. The Partner may not modify Advertising Materials unless we expressly approve the change in writing. Advertising Materials may only be used for the purposes described in this agreement.\n<strong data-start=\"4064\" data-end=\"4071\">(2)<\/strong> The Partner is solely responsible for the content and operation of the Partner Website\/SMA and must not publish or link to content that violates applicable law, infringes third-party rights, or could harm AlienTools&#8216; reputation. We may, but are not obligated to, review Partner content. Prohibited content includes, without limitation:\n<ul data-start=\"4408\" data-end=\"4681\">\n<li data-start=\"4408\" data-end=\"4439\">\nracism, hate, or harassment\n<\/li>\n<li data-start=\"4440\" data-end=\"4482\">\nglorification of violence or extremism\n<\/li>\n<li data-start=\"4483\" data-end=\"4536\">\nincitement to unlawful acts, threats, or violence\n<\/li>\n<li data-start=\"4537\" data-end=\"4567\">\ndefamation, libel, slander\n<\/li>\n<li data-start=\"4568\" data-end=\"4604\">\nunfair\/deceptive trade practices\n<\/li>\n<li data-start=\"4605\" data-end=\"4643\">\ncopyright or other IP infringement\n<\/li>\n<li data-start=\"4644\" data-end=\"4681\">\nsexual harassment or exploitation\n<\/li>\n<\/ul>\nSuch content may not appear on the Partner Website\/SMA, and the Partner may not link to such content.\n<strong data-start=\"4786\" data-end=\"4793\">(3)<\/strong> Abuse and fraud are prohibited. The Partner may not generate Leads or Sales using deceptive or unfair methods that violate applicable law or these Terms. Prohibited practices include, without limitation:\n<ul data-start=\"4998\" data-end=\"6181\">\n<li data-start=\"4998\" data-end=\"5149\">\ngenerating Leads\/Sales under false pretenses (e.g., using false identities, unauthorized third-party information, or false\/non-existent order data)\n<\/li>\n<li data-start=\"5150\" data-end=\"5318\">\nusing advertising methods that enable tracking without visibly displaying the Advertising Materials, or displaying them in a materially different form than intended\n<\/li>\n<li data-start=\"5319\" data-end=\"5443\">\n&#8222;cookie dropping&#8220; or setting cookies\/identifiers without a user&#8217;s voluntary, informed click on the Advertising Materials\n<\/li>\n<li data-start=\"5444\" data-end=\"5560\">\ncookie spamming, forced clicks, affiliate hopping, postview attribution manipulation, or similar affiliate fraud\n<\/li>\n<li data-start=\"5561\" data-end=\"5690\">\nusing layers, add-ons, iFrames, scripts, toolbars, or other technology intended to manipulate tracking or inflate Leads\/Sales\n<\/li>\n<li data-start=\"5691\" data-end=\"5880\">\nbidding on or using AlienTools trademarks, brand terms, domain names, or confusingly similar terms in search ads, keywords, social ads, or domain names without our prior written consent\n<\/li>\n<li data-start=\"5881\" data-end=\"6036\">\ncopying our website\/landing pages\/creative, or creating websites that are likely to cause confusion as to affiliation beyond the affiliate relationship\n<\/li>\n<li data-start=\"6037\" data-end=\"6181\">\nusing AlienTools logos, trademarks, product images, or site content except as expressly permitted by the program or with our written consent\n<\/li>\n<\/ul>\n<strong data-start=\"6183\" data-end=\"6190\">(4)<\/strong> The Partner must comply with all applicable laws and platform rules, including advertising\/endorsement disclosure requirements (e.g., clearly disclosing affiliate relationships and sponsored content where required).\n<strong data-start=\"6408\" data-end=\"6415\">(5)<\/strong> Email marketing that includes AlienTools Advertising Materials or promotes AlienTools is permitted only if (a) we approve it in writing in advance, and (b) every recipient has provided valid consent where required by applicable law (e.g., CAN-SPAM compliance, and additional consent rules where applicable). The Partner is solely responsible for compliance with email marketing laws and for maintaining required records.\n<strong data-start=\"6838\" data-end=\"6845\">(6)<\/strong> The Partner must promptly remove Advertising Materials when requested by us, including from any site\/account where we no longer want our materials displayed.\n<strong data-start=\"7005\" data-end=\"7012\">(7)<\/strong> The Partner may not run context-based ads (including Google Ads) that include AlienTools brand terms, trademarks, or product names as keywords or ad copy without our prior written consent.\n<strong data-start=\"7203\" data-end=\"7210\">(8)<\/strong> The Partner must not attempt to attack, interfere with, or bypass our website, tracking, or security systems. Prohibited conduct includes attempts to override security mechanisms; use of automated scraping tools; or distributing malware (viruses, worms, trojans), brute-force attacks, spam, or any procedures that could harm the A.A.A. Program, tracking, or users.\n<hr data-start=\"7577\" data-end=\"7580\" \/>\n<h3 data-start=\"7582\" data-end=\"7599\">7. Commission<\/h3>\n<strong data-start=\"7600\" data-end=\"7607\">(1)<\/strong> The Partner may receive a performance-based commission from <strong data-start=\"7668\" data-end=\"7686\">AlienTools LLC<\/strong> for eligible completed Sales generated through Partner Leads.\n<strong data-start=\"7750\" data-end=\"7757\">(2)<\/strong> A commission is payable only if all of the following are met:\n<ul data-start=\"7820\" data-end=\"8039\">\n<li data-start=\"7820\" data-end=\"7881\">\nthe Sale resulted from the Partner&#8217;s advertising activity\n<\/li>\n<li data-start=\"7882\" data-end=\"7932\">\nthe Sale is successfully tracked by our system\n<\/li>\n<li data-start=\"7933\" data-end=\"7988\">\nthe Sale is reviewed, approved, and confirmed by us\n<\/li>\n<li data-start=\"7989\" data-end=\"8039\">\nthere is no abuse or violation of Section 6(3)\n<\/li>\n<\/ul>\n<strong data-start=\"8041\" data-end=\"8048\">(3)<\/strong> A &#8222;Sale&#8220; means a completed order placed by an end customer on our website that is paid in full and not cancelled, refunded, or reversed. Cancellations, chargebacks, returns, or reversals are not commissionable. Reversals occurring more than <strong data-start=\"8290\" data-end=\"8301\">8 weeks<\/strong> after the end customer&#8217;s payment may be disregarded at our discretion.\n<strong data-start=\"8374\" data-end=\"8381\">(4)<\/strong> Orders placed by the Partner or the Partner&#8217;s family members are not commissionable.\n<strong data-start=\"8468\" data-end=\"8475\">(5)<\/strong> Orders generated from placements where we requested removal of Advertising Materials are not commissionable from the time we requested removal.\n<strong data-start=\"8621\" data-end=\"8628\">(6)<\/strong> Tracking rules: Unless otherwise specified for a Campaign, attribution is determined by our tracking system under a <strong data-start=\"8745\" data-end=\"8778\">&#8222;Last Click\/Last Cookie Wins&#8220;<\/strong> model with a <strong data-start=\"8792\" data-end=\"8802\">30-day<\/strong> cookie window. We are not responsible for commissions where tracking fails due to technical issues, user settings (e.g., cookie blocking), ad blockers, or factors outside our reasonable control.\n<strong data-start=\"8999\" data-end=\"9006\">(7)<\/strong> Commission rates and eligible products are defined in the applicable Campaign description and\/or the Partner dashboard.\n<strong data-start=\"9128\" data-end=\"9135\">(8)<\/strong> Commissions are paid in <strong data-start=\"9160\" data-end=\"9167\">USD<\/strong>. Partners are responsible for any taxes due on commissions. We do not add VAT.\n<hr data-start=\"9248\" data-end=\"9251\" \/>\n<h3 data-start=\"9253\" data-end=\"9279\">8. Billing and Payouts<\/h3>\n<strong data-start=\"9280\" data-end=\"9287\">(1)<\/strong> We may provide a monthly statement of commission activity in the Partner dashboard, typically within <strong data-start=\"9389\" data-end=\"9400\">15 days<\/strong> after month-end. The Partner must review statements promptly and submit written objections within <strong data-start=\"9499\" data-end=\"9510\">14 days<\/strong> of posting\/availability; otherwise, the statement is deemed accepted.\n<strong data-start=\"9582\" data-end=\"9589\">(2)<\/strong> Approved commission amounts generally become payable <strong data-start=\"9643\" data-end=\"9654\">30 days<\/strong> after the end of the month in which the end customer&#8217;s payment was received, provided that any applicable minimum payout threshold is met (e.g., <strong data-start=\"9800\" data-end=\"9811\">$25 USD<\/strong>). If we allow payout below the threshold, we may apply a processing fee (e.g., <strong data-start=\"9891\" data-end=\"9901\">$5 USD<\/strong>) which will be deducted from the payout.\n<strong data-start=\"9944\" data-end=\"9951\">(3)<\/strong> Payout method: We may pay commissions via <strong data-start=\"9994\" data-end=\"10004\">PayPal<\/strong> to the Partner&#8217;s PayPal account on file, and\/or other methods made available in the dashboard. If bank transfer is used, the Partner is responsible for any bank fees, which may be deducted from the payout.\n<strong data-start=\"10212\" data-end=\"10219\">(4)<\/strong> The Partner is responsible for ensuring that all payout and tax information is accurate and up to date and must notify us of changes. The Partner is responsible for any issues caused by incorrect information.\n<strong data-start=\"10430\" data-end=\"10437\">(5)<\/strong> The Partner is solely responsible for reporting and paying taxes on commissions and for complying with any tax documentation requirements (e.g., W-9\/W-8 forms if requested). The Partner agrees to indemnify and hold AlienTools harmless from third-party claims arising from the Partner&#8217;s tax reporting obligations.\n<hr data-start=\"10752\" data-end=\"10755\" \/>\n<h3 data-start=\"10757\" data-end=\"10773\">9. Liability<\/h3>\n<strong data-start=\"10774\" data-end=\"10781\">(1)<\/strong> To the fullest extent permitted by applicable law, AlienTools is liable without limitation only for damages caused by our gross negligence or willful misconduct, or where liability cannot be limited under applicable law.\n<strong data-start=\"11004\" data-end=\"11011\">(2)<\/strong> For ordinary negligence, our liability is limited to direct damages arising from breach of a material obligation, and only up to the foreseeable amount typical for the contract.\n<strong data-start=\"11191\" data-end=\"11198\">(3)<\/strong> We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, loss of goodwill, or business interruption, except where such limitation is prohibited by law.\n<strong data-start=\"11408\" data-end=\"11415\">(4)<\/strong> These limitations also apply to the personal liability of our employees, agents, and representatives.\n<hr data-start=\"11519\" data-end=\"11522\" \/>\n<h3 data-start=\"11524\" data-end=\"11569\">10. Indemnification \/ Contractual Penalty<\/h3>\n<strong data-start=\"11570\" data-end=\"11577\">(1)<\/strong> The Partner agrees to indemnify, defend, and hold harmless AlienTools and its officers, employees, and agents against claims arising from the Partner&#8217;s participation in the A.A.A. Program, including alleged infringement of third-party rights, unlawful advertising practices, or violations of these Terms. Reimbursable costs include reasonable attorneys&#8216; fees and costs of defense.\n<strong data-start=\"11960\" data-end=\"11967\">(2)<\/strong> If the Partner engages in abuse under Section 6(3), we may withhold commissions and\/or seek damages. We may also apply reasonable contractual penalties or chargebacks for confirmed fraud, not to exceed <strong data-start=\"12170\" data-end=\"12191\">twelve (12) times<\/strong> the Partner&#8217;s highest monthly commission earned in the prior six months, to the extent permitted by applicable law. Additional rights and remedies remain unaffected.\n<hr data-start=\"12359\" data-end=\"12362\" \/>\n<h3 data-start=\"12364\" data-end=\"12385\">11. Rights of Use<\/h3>\n<strong data-start=\"12386\" data-end=\"12393\">(1)<\/strong> Advertising Materials and other AlienTools content are protected by intellectual property laws. For the duration and purpose of this agreement, we grant the Partner a limited, non-exclusive, non-transferable, revocable license to use the Advertising Materials solely as permitted by these Terms.\n<strong data-start=\"12691\" data-end=\"12698\">(2)<\/strong> Any modification, duplication, distribution, or public reproduction beyond the license granted requires our prior written consent.\n<hr data-start=\"12831\" data-end=\"12834\" \/>\n<h3 data-start=\"12836\" data-end=\"12859\">12. Confidentiality<\/h3>\n<strong data-start=\"12860\" data-end=\"12867\">(1)<\/strong> The Partner must keep confidential any non-public business information obtained through the A.A.A. Program, including performance data, campaign terms, and operational details, and use it only for purposes of this agreement. This obligation continues after termination.\n<strong data-start=\"13139\" data-end=\"13146\">(2)<\/strong> The contents of this contract and related documents are confidential unless we make them publicly available.\n<strong data-start=\"13257\" data-end=\"13264\">(3)<\/strong> The Partner must ensure employees\/contractors assisting with performance are bound by confidentiality obligations at least as protective as these Terms.\n<hr data-start=\"13419\" data-end=\"13422\" \/>\n<h3 data-start=\"13424\" data-end=\"13482\">13. Contract Term, Termination, and Account Suspension<\/h3>\n<strong data-start=\"13483\" data-end=\"13490\">(1)<\/strong> This agreement begins upon our acceptance and continues until terminated.\n<strong data-start=\"13566\" data-end=\"13573\">(2)<\/strong> Either party may terminate this agreement at any time, with or without cause, by notice via email.\n<strong data-start=\"13674\" data-end=\"13681\">(3)<\/strong> We may terminate immediately for cause, including:\n<ul data-start=\"13733\" data-end=\"13899\">\n<li data-start=\"13733\" data-end=\"13796\">\nmaterial breach (including Sections 6(2), 6(3), 6(4), 6(8))\n<\/li>\n<li data-start=\"13797\" data-end=\"13844\">\nfailure to correct a violation after notice\n<\/li>\n<li data-start=\"13845\" data-end=\"13899\">\nfraud\/abuse or reasonable suspicion of fraud\/abuse\n<\/li>\n<\/ul>\n<strong data-start=\"13901\" data-end=\"13908\">(4)<\/strong> Notice by email is effective when sent to the email address on file in the Partner&#8217;s account. We may also terminate by disabling access to the Partner dashboard\/account. The Partner may terminate by requesting deletion\/closure of the account, where available.\n<strong data-start=\"14170\" data-end=\"14177\">(5)<\/strong> After termination, the Partner must immediately remove all AlienTools Advertising Materials, links, and related content from the Partner Website\/SMA.\n<strong data-start=\"14329\" data-end=\"14336\">(6)<\/strong> Leads and\/or Sales generated after termination do not create any obligation to pay commissions.\n<strong data-start=\"14434\" data-end=\"14441\">(7)<\/strong> Instead of termination, we may suspend (&#8222;lock&#8220;) the Partner account if the Partner is inactive or if there is reasonable suspicion of misuse. We will notify the Partner of the reason for suspension and may reinstate the account once resolved. Leads\/Sales generated during suspension are not commissionable.\n<hr data-start=\"14750\" data-end=\"14753\" \/>\n<h3 data-start=\"14755\" data-end=\"14779\">14. Final Provisions<\/h3>\n<strong data-start=\"14780\" data-end=\"14787\">(1)<\/strong> If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect, and the invalid provision will be replaced by a valid provision that most closely reflects the original intent.\n<strong data-start=\"15010\" data-end=\"15017\">(2)<\/strong> We may modify these Terms from time to time. We will notify Partners by email and\/or by posting updated Terms. Continued participation after the effective date constitutes acceptance. If the Partner does not agree, the Partner may terminate participation.\n<strong data-start=\"15275\" data-end=\"15282\">(3)<\/strong> <strong data-start=\"15283\" data-end=\"15301\">Governing law:<\/strong> These Terms are governed by the laws of the <strong data-start=\"15346\" data-end=\"15374\">State of Washington, USA<\/strong>, without regard to conflict-of-law rules.\n<strong data-start=\"15418\" data-end=\"15425\">(4)<\/strong> <strong data-start=\"15426\" data-end=\"15449\">Venue\/Jurisdiction:<\/strong> If a dispute cannot be resolved informally, the parties agree that exclusive venue and jurisdiction shall be the state and federal courts located in <strong data-start=\"15599\" data-end=\"15629\">Spokane County, Washington<\/strong>, unless applicable law requires a different venue.\n<strong data-start=\"15682\" data-end=\"15689\">(5)<\/strong> <strong data-start=\"15690\" data-end=\"15712\">Contract language:<\/strong> The contractual language is <strong data-start=\"15741\" data-end=\"15752\">English<\/strong>. If translations are provided, they are for convenience only, and the English version controls in the event of conflict.\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1005126","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/shop.alien-tools.com\/de-de\/wp-json\/wp\/v2\/pages\/1005126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.alien-tools.com\/de-de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.alien-tools.com\/de-de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.alien-tools.com\/de-de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.alien-tools.com\/de-de\/wp-json\/wp\/v2\/comments?post=1005126"}],"version-history":[{"count":0,"href":"https:\/\/shop.alien-tools.com\/de-de\/wp-json\/wp\/v2\/pages\/1005126\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop.alien-tools.com\/de-de\/wp-json\/wp\/v2\/media?parent=1005126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}